TrustGate Garage Door

On my visit in May of 2009 I went here as part of a business dinner. While at dinner a busser spilled a gravy boat of ketchup on my lap. Apologies were profuse and appreciated. The manager came over and told me to send him a dry cleaning bill. I asked if he'd replace the damaged clothes if the stains didn't come out. He agreed. Subsequently, my pants and sweater were ruined. Upon sending copies of the receipts for the clothes, the manager send me a partial refund for the items, since they were used. I replied that I felt this was insufficient, since to replace them I would still have to pay full price for new clothes. I have never heard back. Perhaps because I am from out of town he didn't feel it necessary to make a serious endeavor to take care of what I believe to be an obligation, but nonetheless, I was very displeased with the handing of the problem. I won't be dining at Donovan's again. Pros: Good Waitstaff Cons: Management Treatment more

The staff is friendly and very professional. The waiters are freindly, attentive without being bothersome, knowledgable, and handle any request to make your experience wonderful. The wine list is excellent and the steaks melt in your mouth and the meals are what you expect of a high end restaurant. If you want a wonderful evening in a great atmosphere this is the place. Pros: A great value. Exceptional steaks, food, service and ambience. more

My wife and I dined at Donovan's on 7/8/08 and were underwhelmed, to say the least. Aside from a salad that was served with yellow lettuce, tasteless ""homemade"" bread, the least impressive crab cakes (cake, actually, they only give you one - for $18.00), I have ever had, and a waiter named James, who looked down his nose at us, I guess Donovan's was okay. The steak was decent, but not any where near being in the same class as Ruth's Chris, and certainly not worth $38.00 for an 8 oz. filet mignon. more

We asked for a quiet setting with a table allowing us to both sit at the same corner so I could speak directly into my husband's right ear (hearing issue). They sat us right next to the only other occupied table in the room. The table was for two and did not accommodate our hearing issue so we asked for a different one and were told they were all reserved. So, we rearranged the given table so that we could sit at a right angle of one another. We were very annoyed by one of the ""waiter's"" persistence in reorganizing the table setting that we arranged for our personal needs. He didn't have a clue as we repeated changed it back to our liking. The dinner salad had substandard iceberg lettuce and the dressing was unimpressive. The steaks (ribeye and porterhouse) lacked flavor and were fatty/grisly and dry, respectively. We ordered a bottle of wine and anticipated taking 1/2 of it home for later enjoyment but, without asking, the same waiter poured it into my glass before I stopped him. This experience was not good. Another time, we had a private room with a group of people (HOA Board Members w a Mgmt Company) and we were treated as royalty. I had a tasty soup and indulged in a variety of appetizers, all good. We also had good pricey wines as recommended and our evening was delightful. Pros: location; good ambience; good valet Cons: pricey for value; steaks just okay more

Apparently this restaurant prefers if you don't bring your little ones. We were out celebrating my dad's birthday and brought our 10 mo. old (still in infant car seat) and 2 1/2 yr old. Of course I made reservations just in case. I was told that they didn't have any high chairs, so we brought our travel one. I didn't mind the fact that they put us in corner table since it would keep our daughter from disturbing other patrons. But I didn't appreciate them setting up a fold up table (plastic kind they sell at costco) and expecting that that would support the travel high chair we brought. Pros: Cajun Prime Rib, seated promtly (made reservations and was 15 min. early), valet parking Cons: Doesn't cook meat the way you ordered, server disappears on you and you use the water person to get the server's attention. more

I've been to Donovans a few times. The weird thing is sometimes I think it's great and sometimes I think it's so-so. I always get the same cut, ribeye. Pros: Sometimes the steak is great Cons: Sometimes it's so-so more

We've been to Ruth's, Mortons, Flemings and Donovans. If you want a stuffy place that makes value judgements based on one person's appearance, this is the place to go. Steaks were good, but I wouldn't call them great. The waiter was very attentive and friendly, unlike the host that seated us. Surrounding diners looked down their noses at us. Apparently, my 20ish daughter with pink and black hair wasn't welcome. The included fried potatoes were only slightly better than Denny's home fries, but with sauce. Pros: Not many, parking was good Cons: Very High costs for low value more

My wife and I have had some great steaks and this was certainly great. We enjoyed the atmosphere. The service was very good and we were seated in a romantic setting so it was very enjoyable. more

Each year my husband takes me to a different steak establishment for my birthday. Last year it was Donovan's in La Jolla, and to this day, I still rave about it! The ambiance was perfect and romantic... dark and warm. The staff was very courteous, helpful and alert... and it appeared that everyone worked well with each other as a team to make our dining experience memorable! We had a camera on the table and one of the bussers came by to ask if we'd like to have our photo taken! Our meals were absolutely phenomenal as well! I had the double cut filet mignon, rare, and it was heavenly! Perfectly grilled with a cool red center and oh so tender! That steak is still the benchmark for which I compare all others. I can't remember what cut of steak my husband had, but he was very happy with it as well. And, I can't recall the dessert they brought out for my birthday (chocolate cake?) but I just remember that it was the perfect dinner date that night! The food, the service, and of course my date... everything was perfect! I give it a 10!!! Pros: Fantastic steaks, phenomenal service Cons: it's a bit pricey... but at this place, it's worth it! more

When you think of steakhouses, Donovan's should come to mind immediately. Going their for our weeding anniversary was more than we had hoped for. Other than having to wait a little longer, even after having resevations, the service was excellent. The wait staff was on top of everything. The food is probably the best I've ever had. And if you like calamari, try theirs. My wife didn't like it before, but loved the ones we had here. This is a must eat at establishment, regardless of the occasion. R.D. Pros: Decor, Food, Service Cons: Noise (Only by Bar) more