Tropic Car Wash & Lube

First off I want to thank Christen01 for that comment because obviously she is the only person who understands that this is a self serve car wash and that you must READ THE SIGNS! before coming here. One comment before mine, be it more than 5 years ago now expected reimbursement because a car ALMOST hit theirs. You are absolutely out of your box if you think that deserves your money back. And for the person who gets ""damages"" from the car wash, again Christen01 said it the best, there are signs every where with the rules you may not like them but this is no reason for the Tropic to give you a free wash. And as far as the employees guiding on cars? Those people do everything they can and are supposed to if you don't know how to drive, read, or pay attention, the employees cant help you. And if a car gets put in reverse when clearly a GIANT sign says three simple rules: Neutral, foot off brake, hands off wheel! how is that the car wash employees fault. People who read this!!! Before going to the car wash be alert because there are customers who lie to get free washes. Lie about the tire shine, regulars who come every week to steal a free vacuum when they KNOW they supposed to pay for a wash first. So don't get mad with the employees!!! Get mad with the pathetically uneducated people who visit the car wash that make it more difficult for the honest consumer. more

Got a oil change 4/11/09 got home and my shift position Cons: terrible customer service if you have a problem more

I can tell you right off the bat that the person who wrote the review before me is rather uneducated when it comes to car washes, especially SELF SERVED. I go to this place at least once a week. The workers there are friendly and the only time there are problems are when ignorant customers, or paranoid customers (person before me?) are on their cell phones when the attendants are trying to guide them on correctly. And the only time the employees in the front are ""lounging"" on the benches are when they are on their lunch break. There are ignorant people in this world that would be quick to point the finger on someone else before realizing they are at fault. Pros: Washes good, great vacuums, great customer service Cons: Wash is made for only perfect conditioned cars, ignorant customers more

I visited the Harvey Tropic Carwash on 5/25/07 around 2:00 pm. The attendant directing the vehicles into the carwash, misdirected the truck in front of me and it climbed the track, as the attendant redirected the truck,neither the employee or the driver was paying enough attention to it's surroundings because the truck almost ran into another employee(also not paying attention to what was going on),then I had to toot my horn because I feared that the truck was going to run into my car.After that problem was cleared up, the truck behind me was also misdirected and jumped the track, I again panicked because the truck behind me came very close to hitting my car also. I went into the store after I got out of the carwash and asked for a manager, where I found three employees,lounging on the benches inside(one literally laying down on the bench).Noone asked me if I needed help until I asked for a manager.Then one of them claimed to be the manager although he didn't present himself in a professional manner, he didn't apoligize for the actions that had taken place nor offer to reimburse me for my carwash.I left frustrated and unsatisfied and vowed not to return to that store ever again. more