Triangle Rentacar

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3730 Durham-Chapel Hill Blvd
Durham, NC 27707

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(919) 808-4092
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Triangle Rentacar - Durham, NC
Triangle Rentacar - Durham, NC
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Best

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Worst

I arrived to pick up a car from this company And had nothing but grief. The guy at the counter was doing what ever he could to get out of my quouted price. Problem with insurance ...

Horrible company 7/15/2010

I arrived to pick up a car from this company And had nothing but grief. The guy at the counter was doing what ever he could to get out of my quouted price. Problem with insurance (which there was not any problem, I had full coverage) they said that my insurance company had to verify. I said what about my amex? They said not good enough. I was. Offered the choice of taking their insurance to avoid the problem! At almost 45.00 per day more!! Then he pointed to a car in the lot and told me it was not what I needed, I should take the 300 for 35 more per day. As this was not bad enough I hear some guy screaming through a phone about how lousy they are, I thought it was a customer with a complaint (wonder why) I ask the counter guy what's that all about, he states ""That's Andrew the regional manager. Says its his weekly dose of beating up his boss. I told the guy to stop the transaction and told him to get a new company to work for. I went to avis at the airport and even though that took 45 minutes out of my morning, I was glad I did not do business with this company from the dark ages!! more

Terrible Customer Service 10/18/2006

Unable to find an available car from our regular national car rental companies, our company turned to Triangle Rent A Car to provide a vehicle for an arriving salesperson. When we arrived at the Durham location to pick up the car that we had reserved we were told that the only car available was a two door convertible or a pickup truck. This was an unacceptable substitute as a 4 door car was needed to comfortably take customers to lunch. The gentleman at the counter told us that he expected full size cars to be returned in the next few hours, verified our telephone number and promised to call as the car class he had reserved became available - he expected something by 11am. Pros: Cheap Cons: Good luck getting a car more
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Owner Message
  • We are YOUR neighborhood car rental company. YOU are #1 with us!
    We are born and raised in the Southeast and with 29 locations in Virginia, North Carolina, South Carolina and Georgia we stay true to our heritage by providing the BEST customer service in the industry.
    Since we opened our doors in 1979, no other car rental company has offered a more diversified fleet of economy to luxury cars, 7-15 passenger vans, 5-8 passenger SUVs, cargo vans, pick-up trucks, box trucks and stake bed trucks. We offer the latest vehicle models from a number of manufacturers all loaded with the latest options. View our fleet online at www.trianglerentacar.com or stop in for a visit at one of our locations and see for yourself!
    Whatever your needs, you are guaranteed to find the perfect rental car, truck or van at your nearest Triangle Rent A Car neighborhood location. All locations are open seven days per week with extended hours every day. When you need us, we'll be there.
    Amazing vehicles, friendly staff and a 100% satisfaction guarantee – that's the Triangle Difference. Book your reservation today and experience the Triangle Difference!. Triangle Rent A Car has the latest vehicles from many manufacturers loaded with options.
    • Compact Cars: Hyundai Accent,Ford Focus,Kia Rio or similar
    • Mid-Size Cars: Hyundai Elantra,Kia Forte,Volkswagen Jetta or similar
    • Full-Size Cars: Ford Fusion,Hyundai Sonata,Chrysler 200 or similar
    • Premium Cars: Volkswagen CC,Chevy Impala or similar
    • Luxury Sport Cars: Chrysler 300,Hyundai Genesis or similar
    • Specialty Cars: Dodge Charger,Chevy Camaro,Ford Mustang Convertible or similar
    • Hybrid Cars: Toyota Prius or similar
    • 5 Passenger SUVs: Jeep Cherokee,Kia Sorento or similar
    • 7 Passenger SUVs: Ford Explorer or similar
    • Large SUVs: Ford Expedition-EL,Chevy Suburban or similar
    • Mini-Vans: Dodge Caravan or similar
    • Vans: 12 Passenger Van,15 Passenger Van,Cargo Van
    • 4x4 Pickup Trucks: Ford F-150,F-250,F-340 or similar (some with 5th wheel)
    • Box Trucks • Stake Bed Trucks • Trailers • Trailers

Additional information
  • Hours: Mon-Fri 7am-7pm ; Sat 7am-5pm ; Sun Noon-5pm ; Open Holidays
  • Payments: American Express, Discover, Master Card, Visa
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