Total Property Concepts Inc

I would give it no stars if I could. We own and unfortunately our building uses this unprofessional company. They are incredible rude, you can call them and they yell at you, and they lie left and right. Nothing gets done in a timely manner. And forget about it if you have an emergency. You have to beg to get stuff done. more

If you are in the process of looking for a management company my only advice will be to stay away from this company. What led me to write this review today is the outcome of countless bad experiences with this company. you can't rely on them at all even in emergency situations. more

They are sooooooo unrprofessional and unfriendly. When you call they sound so misaeable like if your bothering them.....HELLO you work there .....When something goes wrong in my apartment i dread to call becasue of the way they handle the call. Very poor customer service. They are not updated with anything no email, scanner, etc your lucky you have a # to call them. But just know they are always in a terrible mood. Its a shame they're always like this. They need to take some customer services courses. more

Be very careful, they never listen to requests.. even if its mold growing in the basement, or simple things. more

The worst renting experience ever. When I moved in the front door was broken, it didn't close all the way and the bolt was broken, there was an illegal light fixture in one of the bedrooms, and the bathroom sink leaked. I was assured a new door would be installed, the light replaced, and the sink fixed. It took almost 3 months to get the sink fixed and a year and a half later I was still waiting for a new door and light fixture. 2 months after moving in, my gas bill was outrageous. TPC sent in a repair man (after a month) who said everything was fine. After another huge bill I called the gas company. They came and informed me that the gas for the entire building was being charged to me. I immediately called TPC and was told that was not correct. 2 months later the gas company came to read the meters. Again I was told the only gas line was linked to my meter. I called TPC again and was again told that this was not true. 4 months later, 10 months after I moved in (and winter was over), I called the gas company to come shut off my gas. Immediately TPC was flooded with complaints of no hot water. They were forced to admit they were lying about the pipes and reimburse me. The amount they paid was $500 short of what was owed and the difference was never made up. A plumber was sent to to fix the problem, but was unable to reach the pipe because of the gas company's lock. He was never sent back. At the time I moved out the gas was still being billed soley to that apartment. There was a bad leak in the tub that was about the equivalent of 4 bathtubs full of HOT water a day. It took almost 3 months for it to be fixed. The washer & dryer were broken all year. Construction was done in the basement and the waste materials, including a toilet, were left right outside the front door. 2 months later when I moved, they were still there. Access to the unkept 'yard' was lost to everyone except first floor tenants. But the rent was not reduced. STAY AWAY! more