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Tidwell Auto Service

4.7
179 reviews
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id: 27745577
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3283 Independence Pkwy
Plano, TX 75075

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(972) 612-1963
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews
( 164 )
( 1 )
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( 3 )
( 11 )

Best

The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer servic...

Worst

I went to pick up my car from Tidwell Automotive in Plano, TX and was verbally attacked by the mechanic/owner. I asked a simple question about a coupon and I told him that he did...

results have always been acceptable 3/11/2010

I have entrusted my auto health to Tidwell's Auto Service for about 10 years and receive the same results each time. I was contacted before service was performed and explained what was needed and approximate cost of the full repair. Without fail, the bill was within reasonable cost to what was mentioned and results have always been acceptable. Brad B. **** This review has been authenticated by ReviewBoost **** more
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I will always take our cars to you 3/1/2010

You have allways treated myself and family with the up most respect , I will always take our cars to you and send anyone that I know to your shop. I wish that I could tell you how to improve your business, but I thank you for how you have been treating us in the past. -Bob K. more
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I think your service is wonderful 2/24/2010

I think your service is wonderful. I have used you for years and have brought my friends to you and my sub-contractors as well. more
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very happy 2/23/2010

I have been very happy with the service I have received from Tidwell Automotive and have recommended you to several others. The one drawback that I have heard is that you are not open on Saturday. Since most of my friends are older and both husband and wife work, it is difficult for them to leave a car during the week. This is particularly true for routine services like oil changes and minor repair work. more
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Never. 2/20/2010

Ignored me when I came in, I musy be another woman who knows nothing about cars. I wil never return, NEVER. A better place to go is simonautorepair.com. they have great prices unlike tidsuck.auto crap. You should treat people better if you want to keep them as a customer. more
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courteous and quick service 2/17/2010

Hello. Tidwell's auto has offered courteous, quick service to all of our autos over the past year. We purchased a card for a price for discounted oil changes and it was never a problem getting it done in a matter of minutes. They notified me of things that needed to get done for the car, wrote the problem down for me & my husband was able to take care of that problem himself to help us save money. I hope to enjoy Tidwell's continued services in 2010. So much nicer to work with than other larger chains. They drove my car around to me, handed me the keys and said thank you with a smile. Hope this helps. May your business and personal life continue to be a blessing. Thanks Michelle N. more
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best around 2/9/2010

I have been going to Tidwell's for years with several differents vehicles. I cant say enough about their honesty and genuine caring for me and my needs for my car. They are always honest and upfront with me and never try to sell me things i dont need. Many times when I just need something checked out they don't even charge me. In a bind on weekends I have tried other places only to find myself waiting to get back to Tidwell's on Monday. Wonderful people and great mechanics. I recommend them highly. more
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Fabulous and trustworthy 2/8/2010

I have been taking my car to Tidwell's for many years. I've never had any problems with any of the work they have done and if I ever had any questions, they were always very willing to help. Most shops try to take advantage of women and their lack of knowledge about cars but I have never felt like this was the case here. I have recommended this shop to everyone I know and will continue to do so. more
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timely and professional 2/5/2010

My repair was handled timely and professional. ***this review was authenticated by Review Boost. more
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I WOULD RECOMMEND THEM TO ANYONE!! 2/4/2010

I took my car to Tidwells to get some a/c work done. I left it over night and told them I needed it at the latest noon the next day! The next day I get a phone call form them at 9:45 letting me know my car was ready. I went to go pick it up and everyone was very helpful in explaning what exactily was done to my car. They are honset people that actually still deserve the SERVICE name and not just a repair center. They send postcards and emails out for % off labor. Go check them out they are behind the firestone on Parker and Independence. One happy customer!!!! more
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Give me a break - positive for Tidwell's 2/4/2010

All these positive reviews were added by Tidwell himself. Don't you think it is odd that so many bad reviews have been posted over the years, then all of a sudden within one week there are 40 positive reviews? This is a bad shop. more
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GREAT PEOPLE AT TIDWELL AUTO SERVICE 2/3/2010

The staff at Tidwell Auto Service is just wonderful. Christian people with a Christian attitude to help you with your car problems. Technicians with certification and knowledge. The sign by the door says Thanks for 29 year. That has to mean they do something right. My car was repaired quickly and for the price I was quoted. I believe I have finally found an honest repair shop that really cares about customers. - allison t. more
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Good Christian people. Always honest and very friendly and helpful 2/2/2010

I have been going to Tidwell Auto Service for over 10 years with no problems at all. The staff is always understanding and helpful. Tidwell's has taken great care of my car both in simple services and major repairs. Their prices are always reasonable, fair and competitive. They send me several very good specials during each year that I try to take advantage of. They are honest, fair, Christian people who i would recommend to anyone. They have been in business for about 30 years or so. Lots of expereince. They tell you what your car needs and never push other work on your. They are a bright star in the dark world of auto repair. more
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Quality Service 2/1/2010

Tidwell Auto Service is conveniently located on Independence and Parker Rd in Plano. If you give them your email address, they will send you coupons to use for your next servicing. The quality of service and work is great. I asked to speak to one of the mechanics because I needed to ask him what exactly he did to the car. He was not only polite but very qualified and I would definately go back to get my car serviced by them because of their quality of service and workmanship. -Anu N. more
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authentic food 1/29/2010

I like the authentic food -Kim W. ***this review was authenticated by reviewboost. more
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tidwell auto service 1/28/2010

I haven't been to Tidwell's a million times, luckily my car doesn't break down that much :) I know that they are a Christian run company and I do appriciate the honest and integrity I receive there. I have been in the waiting room when the owner has had problems with some customers, and he is very understanding and polite at first but if someone curses at him or tries to take advantage of him, he does defend his staff and business, which is more than respectable. I expect nothing less. I have always been polite to the owner and staff and they have always worked with me in any situation 100% I would take my car there anytime! more
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tidwell auto service 1/27/2010

wow..this review thing is pretty cool! Idk what all these people are talking about Tidwells being agressive and what not. I've taken my cars there quite a few times and I've seen how Mr. Tidwell deals with customers. He can be defensive, but the people I've seen him have trouble with are raising hell and yelling and acting a fool..i'd say a few things back too! They send out a lot of coupons at least every month and give away free oil changes and inspections every now and then along with loads of other amazing deals I sure can't find anywhere else. It's a little tricky to find, but worth looking for! GO!.now! haha more
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Friendly, Honest, Recommended! 1/26/2010

after using Tidwell Auto Service the light has been shown. I was greeted with an enthusiastic smile from a woman at the counter. I explained that I was in need of a new clutch and she had the shop owner come out and talk to me directly. I felt very important which was something new when it came to car repairs. After discussing the cost of repair I dropped off my truck. The very next day I was told the truck would be ready by closing and sure enough the repairs had been made. I was actually shocked at how quickly the work was done. It has since been a year or so and the work has held up. I can?t say enough of how friendly and honest Tidwell Auto Service had treated me. I recommend Tidwell to anyone in the area that?s in search of that ?honest mechanic?. more
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the service is great 1/21/2010

I cant think of anything to improve... the service is great.. your staff most friendly and the pink discount card is most appreciated... -Mick? more
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the service was great 1/21/2010

I cant think of anything to improve... the service is great.. your staff most friendly and the pink discount card is most appreciated... -Mick? more
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