At Tom Edwards they are very straight forward. My wife walked in by herself. The first thing she was asked is what car (color, make, model) are you looking for. This was a model they did not have on the lot. They didnt have her test drive all these cars that she did not come in looking for. She was not pushed to try anything over what she came for. We received the most we have ever received on a trade in. The overall experience was very pleasant. I would recommend this to all my family and friends.
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