The Outdoor Store

There is now a new bike tech in the Arcata store. I think his name is mike but he is very knowledgeable of both mountain and road cycling. The bike shop looks much more organized than previously and when I got my bike back from him it worked better than it ever had- plus it was clean! more

Heather was very knowledgeable and willing to share what she knew. She answered all my questions. I'm very satisfied with their customer service and I will be back. more

Cody did a great job. more

Just found out this was the sister store to Pro Sport Center. That's awesome. more

Everyone was extremely kind, knowledgeable and helpful. more

This is absolutely the best outdoor store in Arcata. Before buying my new bike I made sure I did my homework by visiting all the stores in the town. By far was this the store with the best customer service. Mike, the bike expert is just that, a bike expert. He definitely makes sure you get the most for your money. And, if by any chance you're not satisfied or there's something wrong with the merchandise the will work with you, no questions asked. Great store! Great customer service! more

The last thing I was going to do while visiting Arcata was buy a bike! But there I was, picking out all the accessories for my brand new black and silver Cannondale. OMG- I absolutely love this bike. I know I will have many adventures, for many years to come. But I must say, the best part of buying the bike and the real reason I decided to buy it in the first place, is entirely do to David Conrad, also known as ""the bike guy""! His customer service is unsurpassed. His patience in answering all my questions (I know very little about bikes) not to mention his extraordinary knowledge of bikes, was welcomed and appreciated. The likelihood of my buying a bike in Arcata ( he knew I was from out of town visiting my son Dane, an environmental engineering student at HSU) was next to none, yet he made me feel so special and said he loved talking about bikes- to anybody! So, thank you, David! Do ask for him when you visit the Outdoor Store. By the way, when you buy a bike from the Outdoor Store, all accessories are 10% off. Tell 'em ""Beth sent ya. more

when i lived here, i was always to broke to shope there, but now when i visit it is a blast. and the people are extremely friendly. more

The people at the store are young enthusiastic and have experience in the areas of outdoor sport that they are selling equipment for. They will help you have the best camping, hiking, water sports, biking experience that you can possibly have by matching your experience, your physical attributes and your budget to your outing. The only downside to the store is the prices are high but compared to having a cheap ill-fitting backpack that you struggle with for a week in the woods, hating to put it on every morning, the prices seem reasonable. more

I came in looking for a bag and got tremendous service from Trey. I appreciate all the information and help. You guys are awesome! more

Eric and Greg went out of their way to help find a bike carrier for my wife's RAV. We had to take it out of the Box and do some measuring. Thank you. more

Awesome customer service and the only place in Humboldt to rent SUP boards, and they are cheap!! Gotta love it! more

Thorin was super helpful and knowledgeable. We found what we were looking for. more

Ian was very helpful today. I was able to make an informed decision on a pair of shoes and his friendly service was such a pleasure. more

One of Arcata's best sporting goods shops. more

Many thanks to Mike K., Trey and Kevin! I was treated very professinally while picking out and setting up my new T-Rice snowboard. Thanks so much and come up and ride Mt. Hood! more