The Children's Boutique

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1702 Walnut St
Philadelphia, PA 19103

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(215) 732-2661
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My first negative review ever, but this place really deserves it! They will be saccharine sweet when trying to sell you an overpriced or unneeded item, but they had atrocious (no...

Horrible Experience! 4/17/2012

My first negative review ever, but this place really deserves it! They will be saccharine sweet when trying to sell you an overpriced or unneeded item, but they had atrocious (not exaggerating here) customer service when I tried to make a return. The owner was very condescending and rude, but did make the return after shaming me. Although the saleswoman assured me I could get a refund if needed, I was informed that because I paid cash instead of credit, I would be issued a store credit - which was really just the receipt. I somehow managed to hold on to the flimsy piece of paper, returned to buy my son new shoes, and was told it was null and void because store credits are only good for 6 months (and it had been 9). No apologies or exceptions, just lost money. In fact, the staff was downright bitchy. Learn from me and avoid this place - find a better place to shop local! more
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Editorial
  • In Short
    This children's apparel chain offers seasonal clothing and accessories for boys and girls ages newborn to 10. The wide selection includes outfits for school, special occasions or everyday play. Mix-and-match options and easy-care fabrics allow parents to get some bang for their buck. Toys and arts-and-crafts supplies are also available in some stores.

  • 7/28/2008 Provided by Citysearch
Additional information
  • Hours: M-F 10-6, W 10-7, Sa-Su 12-5
  • Payments: Discover, American Express, Visa, Master Card
  • Neighborhoods: Center City, Rittenhouse Square, Center City West
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