The Appliance Doctor

2.6
16 reviews
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id: 38811668
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1750 Enterprise Way SE
Marietta, GA 30067

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(770) 952-4340
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Managed by Uberall
Reviews
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( 8 )

Best

Appliance Doctor sent out Patrick and he was great. He called ahead to alert me he was on his way, showed up in the promised time frame, was friendly and fixed my front load wash...

Worst

DO NOT USE,Came to fix washer,that was working,but making loud noise while spinning.Service man turned on washer,turn off waher,told me he had to order R.P.S.switch $311.00 would ...

Editorial review from Citysearch 12/27/2012

I was referred to them by a neighbor and have used several times. BRENT is awesome. Used them to repair my refrigerator, dryer and wall oven (lock to clean mechanism failed). Always on time, pleasant, explained everything. A+++ more
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Editorial review from Citysearch 12/27/2012

I was referred to them by a neighbor and have used several times. BRENT is awesome. Used them to repair my refrigerator, dryer and wall oven (lock to clean mechanism failed). Always on time, pleasant, explained everything. A+++ more
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Editorial review from Citysearch 12/21/2012

I want to highly recommend ""The Appliance Doctor"" out of Marietta for your repair needs. A week ago I had a technician come out and recommend a part replacement for our microwave. The part arrived today and another technician came out to put it in. In the process, he found two other parts that needed to be replaced along with the original part. He stopped, showed me that the total I was going to owe was more than a decent new one would cost. Despite being out at our house already an hour or so, they only charged me the original service call for the first visit. I was amazed, they could have easily put in all the parts and I would have been none the wiser. Great to find a business that runs on integrity. more
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Editorial review from Citysearch 12/21/2012

I want to highly recommend ""The Appliance Doctor"" out of Marietta for your repair needs. A week ago I had a technician come out and recommend a part replacement for our microwave. The part arrived today and another technician came out to put it in. In the process, he found two other parts that needed to be replaced along with the original part. He stopped, showed me that the total I was going to owe was more than a decent new one would cost. Despite being out at our house already an hour or so, they only charged me the original service call for the first visit. I was amazed, they could have easily put in all the parts and I would have been none the wiser. Great to find a business that runs on integrity. more
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Editorial review from Citysearch 12/17/2012

We've had to call these people out several times to help us with the maintenace of our refrigerator. They come promptly and always fix the problemWe've had to call these people out several times to help us with the maintenace of our refrigerator. They come promptly and always fix the problem more
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Editorial review from Citysearch 12/17/2012

We've had to call these people out several times to help us with the maintenace of our refrigerator. They come promptly and always fix the problemWe've had to call these people out several times to help us with the maintenace of our refrigerator. They come promptly and always fix the problem more
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Editorial review from Citysearch 11/29/2012

Peter is the most professional and skilled service technician I have ever encountered in the industry! While my appliance is a lemon from the manufacturer, Peter exhausted all efforts, he genuinely cared about my concerns and worked diligently to get to the bottom of my crazy situation. Peter was a pleasure to have in my home and made me feel better about my stressful situation. Appliance Doctor is very fortunate to have him as part of their team and I will not hesitate to call him and refer him to others when the need arises. ASK FOR PETER! more
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Editorial review from Citysearch 11/29/2012

Peter is the most professional and skilled service technician I have ever encountered in the industry! While my appliance is a lemon from the manufacturer, Peter exhausted all efforts, he genuinely cared about my concerns and worked diligently to get to the bottom of my crazy situation. Peter was a pleasure to have in my home and made me feel better about my stressful situation. Appliance Doctor is very fortunate to have him as part of their team and I will not hesitate to call him and refer him to others when the need arises. ASK FOR PETER! more
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Editorial review from Citysearch 11/16/2012

I used them several times over the years and NEVER had a problem. I made the fatal mistake of having my wife hire a company nearby to fix the fridge because they could be there in an hour. What a mistake! $300+ later, he left. It still wasn't working right, 3 trys later and a lot of attitude, it was still not fixed. It was now freezing everything though set at 42. Called Appliance Doctors, they came out, found that the other idiot had unplugged a hidden sensor. He checked everything else out, just in case even though I didn't ask him to do that. 6 months later it is still running like a charm. Their card is on my fridge forever! Great job guys! more
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Editorial review from Citysearch 11/16/2012

I used them several times over the years and NEVER had a problem. I made the fatal mistake of having my wife hire a company nearby to fix the fridge because they could be there in an hour. What a mistake! $300+ later, he left. It still wasn't working right, 3 trys later and a lot of attitude, it was still not fixed. It was now freezing everything though set at 42. Called Appliance Doctors, they came out, found that the other idiot had unplugged a hidden sensor. He checked everything else out, just in case even though I didn't ask him to do that. 6 months later it is still running like a charm. Their card is on my fridge forever! Great job guys! more
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Great service! 5/1/2012

Appliance Doctor sent out Patrick and he was great. He called ahead to alert me he was on his way, showed up in the promised time frame, was friendly and fixed my front load washer in under an hour! Great experience and I would definitely use the appliance doctor again! Thank you for great customer service with a smile. more
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Great service! 5/1/2012

Appliance Doctor sent out Patrick and he was great. He called ahead to alert me he was on his way, showed up in the promised time frame, was friendly and fixed my front load washer in under an hour! Great experience and I would definitely use the appliance doctor again! Thank you for great customer service with a smile. more
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complicated dryer repair 4/18/2012

Required several visits for a complicated dryer repair. Patrick was courteous and helpful. Very pleasant experience. more
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complicated dryer repair 4/18/2012

Required several visits for a complicated dryer repair. Patrick was courteous and helpful. Very pleasant experience. more
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DO NOT USE!!! 6/18/2011

DO NOT USE,Came to fix washer,that was working,but making loud noise while spinning.Service man turned on washer,turn off waher,told me he had to order R.P.S.switch $311.00 would be back on Thursday.After left I called Sears,they came next day ,fixed washer for $218.00 that included a year warranty up to $500.00 to replace washer.All the washer needed was NEW SHOCK KIT,NOTa R.P.S.Switch.Called the office manger said he would return my $87.95 instead he cashed my check. more
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DO NOT USE!!! 6/18/2011

DO NOT USE,Came to fix washer,that was working,but making loud noise while spinning.Service man turned on washer,turn off waher,told me he had to order R.P.S.switch $311.00 would be back on Thursday.After left I called Sears,they came next day ,fixed washer for $218.00 that included a year warranty up to $500.00 to replace washer.All the washer needed was NEW SHOCK KIT,NOTa R.P.S.Switch.Called the office manger said he would return my $87.95 instead he cashed my check. more
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Dissatisfied with cost & service 11/28/2010

Week before Thanksgiving I had an issue with my combo oven/microwave. Repairman arrived and determined that a part needed to be replaced. Provided me with a written price for the part of $27.36 after he spent time talking with his office regarding the availability of the part. I was charged $87.95 for the first visit. I asked if I would be charge again for the install visit. I was advised "no" I would not. When the repairman arrived the cost of the part went from $27.36 to $93.42 and I was charged $72.00 labor. The oven/microwave was still inoperable. Repairman said more parts were needed. How could I trust what the cost would be? Apparently written cost of parts cannot be trusted. more
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Dissatisfied with cost & service 11/28/2010

Week before Thanksgiving I had an issue with my combo oven/microwave. Repairman arrived and determined that a part needed to be replaced. Provided me with a written price for the part of $27.36 after he spent time talking with his office regarding the availability of the part. I was charged $87.95 for the first visit. I asked if I would be charge again for the install visit. I was advised "no" I would not. When the repairman arrived the cost of the part went from $27.36 to $93.42 and I was charged $72.00 labor. The oven/microwave was still inoperable. Repairman said more parts were needed. How could I trust what the cost would be? Apparently written cost of parts cannot be trusted. more
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DO NOT USE!!! 8/24/2010

HORRIBLE!!! Do NOT use!!! Charged me a lot of money and were WRONG. My husband ended up fixing it. It was a baby sock clogged in the drain and they charged me over $300 dollars! I refused to pay and they sent my to a collection agency!! more
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DO NOT USE!!! 8/24/2010

HORRIBLE!!! Do NOT use!!! Charged me a lot of money and were WRONG. My husband ended up fixing it. It was a baby sock clogged in the drain and they charged me over $300 dollars! I refused to pay and they sent my to a collection agency!! more
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