I have the signed contract between us, copies of correspondence, etc. if anyone wishes to see these to verify my report. Mr. Swanquist and I contracted for his company to install CLAY color windows (noted in 3 places on the contract) in my home. He was to obtain a sample of the window for my approval which he never did. Then his office staff called to arrange installation of windows sight unseen and never approved. I went to the SCS office to see the windows and they were stock beige color. I protested this was not what was ordered and Mr. Swanquist became loud, rude, verbally abusive, and gave me much double-talk about beige/clay/tan being the same color. He told me ""I knew you were going to be trouble to work with"" and ""I was doing you a favor"", etc. I told him it was apparent we couldn't work together and I wished to cancel our contract and asked that he return my deposit. He told me he was keeping the $182 deposit as a ""restocking fee""! The BBB's response to my contacting them was ""work it out between the two of you"" but Mr. Swanquist was so ""out of control"", quite frankly I was afraid of having any dealings with him. (I am a 60+ year old woman.) This may not be the kind of review you expected but this was my experience with this individual and this company which I can verify through documents I've retained. I say deal with this person and this company at your peril! (I gave them 1 star because 0 stars was not an option.)
Cons: That's it exactly: Cons!
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