I have purchase 4 vehicles from this dealership.My last 2 we bought an extended warranty called don't use it don't lose it.The 1st,vechicle we traded in to this same dealership we were refunded the money because we did not use it with no problem. But not so with my last vechicle.It has been over 5 yrs.We are intittled to a full refund 1958.00.We have called several times & getting the run around.My last few calls were with the general manager Steven Lumbardo,he's also giving me the run around.They claim I need a form called don't use it don't lose it,which we were never giving. I have every paper given us in the iriginal envelope,no such form was given.\r
Don't think I will ever get my money back,but I will never recomend this dealership to anyone,nor will I ever buy another Ford product. I have 2 business my self,I will & have been telling everyone about this crappy deal.I have contacted the BBB with no responce,another joke.So I will use my mouth & every internet service availale to discredit Ford Lincoln Mercury of Slidell.
more