Superior Care Auto Center

I rarely give on line reviews, but for this crew I will make an exception. I have been using them for years and have always found them to be honest, competent and very pleasant to deal with. I have recommended them many times to friends. more

See above. more

They're friendly, honest and do quality work. more

I am very pleased with the work and performance. outstanding work. more

They're great! more

How long have I been bringing cars to you? Since you were procare on 16th St.. You really don't need to ask every time I bring my car in. I bring my car to you guys because you are fair and friendly and you do good work. This email survey is impersonal and treats me as if I I'd never been to you before. I wouldn't mind if I didn't get another one of these. Shawn more

Brought car in for first oil change in 6 months and a NYS inspection. For past few months have been driving around with huge rip in front fender - probably cost a thousand to fix it. I pick up car that afternoon and they fixed the front fender for nothing! Mechanic said: "Just didn't like the look of it - annoyed me. Had to bend it back and smooth it out" I am not making this up. Thanks, Superior Care dudes - you rock! more

We initially found them through reviews online and have taken our used car there from the beginning. I think their prices are competitive and I find them to be totally professional. You have to make an appointment for anything that isn't an emergency. They call and tell you in explicit detail what's wrong with your car and a total breakdown on the charges and won't let you off the phone until they know you understand what's happening. My husband and I love this place and are grateful we found it! I've lived in several cities in the U.S., and It's so hard to find a reputable shop to work on your car. more

I brought in my old reliable 2001 Corolla for long-delayed service and maintenance. Everything was above board and I was presented with an itemized invoice and explanation of the maintenance check list. I will come back. more

They are very professional and honest about what they do. more

I've been bringing all my cars to Superior for over two decades. Any questions? more

Always confident that my car problems will be solved reliably more

I love this place...great customer service, honest and reliable. A few years back I had a leak on the passenger side of my car...that leaked every time it rained for 2 years. I took it to several mechanics including the dealership where I purchased the car and no one could find the leak. Someone recommended Superior to me and Mr. Walsh found the leak right away. I've been going to Superior ever since! more

Honest and Competent with a Family Vibe. Great Place. more

Frankie and the crew are the absolute best. Down to earth, friendly, accommodating and good to talk to when your car is stuck and overheating on a eight lane highway in Connecticut with a 14 year old dog recovering from a stroke in the backseat. I can recall the relief when hearing Frank's voice saying "OK here's what you're going to do...." Good mechanics, my cars keep going, despite everything I do to abuse them. Over twenty years these are the ones I can count on. more

I've been using Superior for more than a year now. They're very conscientious, thorough, and do a great job on my car. I have a 2000 Mercury Sable with 208K miles, and they keep it running great. They're very frank about what needs to be done and what doesn't and why. I always feel like they have my best interest in mind, and I never feel like they're trying to sell me something I don't need. They also call you to remind you about services and inspections. more

I've never trusted another repair shop/mechanic the way I trust these guys. They will make you feel like a member of the family. They will explain things in very easy-to-understand language and make sure you know what's going on. On top of that, they're just plain nice people. They will smile, shake your hand, and say 'Thank You'. Their customer service is fantastic. There's no need to search for another place to take your car; go here. Thank you to Frankie and the crew! more

I was thrilled by the service the first time I brought my car to SUPERIOR. This time (the 2nd time) everything was good except they forgot to reset my tire warning light after they rotated and balanced the tires. So, when I got on the highway on Saturday, a very busy work day for me, the tire light went off. I immediately got off the highway and took the tire pressures. They were normal. So I sat around for 25 minutes trying to figure out what to do. I called Superior, but they were closed. I didn't want to get the car towed because I would have lost hundreds of dollars in work last weekend. My work takes me by car to many different places in the city and Jersey. Plus, I wasn't sure if there was actually anything wrong with my car! So I drove slowly and carefully to my 1st job. I arrived late because of the delay. After reading my car manual and praying for wisdom, I eventually reset the tire warning switch myself. I checked the tire pressure 5 times over the course of the weekend to make sure they were ok. So for someone like myself, who's not a mechanic, a small oversight by Superior caused me a great amount of difficulty! They should understand that an oversight like this can be a real problem. I hope something like this doesn't happen again because my work is demanding and I need my car to run on demand without any lights going off on the dashboard for no apparent reason. RESPONSE FROM Superior Care Auto Center: Were very sorry to hear about this. Our technician made sure that he checked your tire pressure when you brought your vehicle in, but he did not need to make any adjustments. Your tires PSI were all at 32 when your car was brought in, which is recorded near the beginning of your bill, along with all of your tires tread depths. On the majority of cars that we do tire rotations and balances on, the tire light does not need to be reset afterwards; however, that is not the case for Pontiac Vibes. We have since spoken with our technician about this error. We sincerely apologize for the upset in your schedule, as we realize how jarring an unfamiliar light on your dashboard can be. In approximately 6,000 miles (at around 44,631), your Vibe should be due for a tire rotation, which we would like to do for you, for free. If there is anything else that we can do to make amends, and hopefully restore some of your trust in us, please let us know. more

They were great, thorough, very responsive and communicative. Also asked me to do a little homework and write down my cars repair history for their files. I was very impressed. more

I trust Superior with all of my car-related decisions. They make me feel at ease and I know that they will always to tell me the truth. more