I rate it a 5 star due to the fact that the personnel treat you like real people and not some dummy that doesnt know which wasy is up. I have been to a few dealers and know how some work, but Suntrup VW gives you the benefit of the doubt that this is not your first rodeo. Got a good price on my new Passat- made in America--and service took care of a minor issue in an expeditious manner. So it was positive all around.
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