Star Power

I am so appreciative for all of the assistance I received from Starpower in getting my home theater system selected and installed. My sales representative did a great job and he following through on every step of the process. The installers did the same?they were professional, on time, courteous, and thorough. They explained everything and cleaned up very nicely before they left. The entire team at Starpower did a terrific job! Gary K. Pros: Excellent follow-up, courteous and professional associates more

My mother-in-law came over and couldn?t believe the picture, sound and quality of everything that Starpower did for our media room. I wanted to tell her, ?told you so!? as she was the one who kept telling me to go down the street to a chain store. Once she saw our new media room, she then knew why we were making such a big deal about Starpower! Joe G. Pros: Skilled Installers, Knowledgeable Sales Staff more

I recently purchased a home theater system from Starpower and I?m satisfied not only with the theater system, but with the professionalism showed by my sales rep. He spent several hours with my wife and I so that we would completely understand our home theater expectations. Moreover, he took the time to visit our residence to ensure that the system we selected represented the best choice for our newly constructed home theater room. Finally, the Starpower installation team was courteous, professional, and very competent in the installation of our system. My wife and I appreciate the purchasing experience of our system through Starpower. I will recommend Starpower to any of my friends seeking a home theater system. Jimmy J. Pros: Courteous and Professional Installers and Sales Staff more

Starpower provided excellent service to my family. Our sales representative showed an excellent effort to answer all of our questions and coordinate the installation of our new audio/video equipment--which was top notch technology. The Starpower buying experience was very enjoyable and stress-free. David B. Pros: Stress-Free Buying Experience, Top Notch Technology more

Starpower was so patient and so generous when their crews were installing my new television and DVS player. It took several trips and every time the crew showed up, they introduced themselves, put on blue booties to protect the carpet (without being asked) and did an excellent job. If I were ?secret shopping? with Starpower, I would give them five stars out of a possible five stars. Vicki H. Pros: Skilled Installers, Expert Knowledge more

I want to thank Star Power for the products and services you have provided me & my wife. Robert Sams has a lot of knowledge about the products he sells. He worked very well with my Architect and General contractor. I especially want to thank Charles Mitchell for the great job he did installing the system, even making Directv work. Without Charles, I would still be without service. Again, Thank You. Sincerely Yours, Cruz G. Pros: Product KnowledgeWork well with 3rd Parties more

All I can say is I was warned. What drives this company is not customer service, it is greed. It's the ""what's in it for me attitude"". Not all people are rich nor VIP's, but everyone should be treated that way. As for wanting everything for free, there are a few customers who do, they are usually the ones who have all the money. As far as the employees who have succombed to their ravenous ways of business, I hope they become conscience of the vortex they are perpetuating and escape with there morals. What I am trying to say is, you've been warned! Pros: Schtuss artists Cons: The few good people who are trapped. more

Yeah these reviews really sound like people who have purchased equipment from Star Power. Nice review Mr. Pigeon (owner). It sounds like your radio ads. Best in America?! HAHAHAHAHAHAHAHA who would even claim that? Best rip off artists in town. Pros: they'll be out of business soon Cons: deceptive more

I recently bought an entire media room set up and Starpower came out to my house on time with prompt service. The Installers were amazing!!! All of my equipment was installed with the very best of care! After reading the bad review on this site I have been in sales for more than 15 years you will always have customers who you can?t please especially when they want free stuff. I will highly recommend Starpower and all there salesman because they are known for there friendly and amazing service. Thanks Starpower! Pros: Awesome Salesman, Incredible Installers, and the best Service Cons: Customers who are very hard to please! CStrength more

I dont know what that guys problem is. probably had old crapppy equipment they didnt wanna mess with. I loved starpower just bought a 50"" plasma and couldnt be happier. I will always refer all of my friends and family to go there and get taken care of. Some people are just wannabe VIPs and expect things that are unreasonable and free and dont wanna pay for the good service. I paid full price and still think they deserve more they were phenomenal. thanks alot starpower it was awesome Pros: Wonderful service, knowledgeable, friendly and fun Cons: Wish I had more money to spend there again more

I recently experienced Star Power's Star treatment and was extremely dissapointed. I purchased a remote control and 2 hours of labor and scheduled the install for the following Saturday, I spent the entire day waiting for the installers and was no-showed no-called. The following Tuesday I had still heard nothing so I called the store and they said they could schedule someone that week, eventually the programmer came an was unable to program my remote because my equipment was too high end and he could not locate the memory codes. I was billed for 4 hours and he took the remopte stating he would return Friday and complete the install. Predictably friday came and went and guess what no-show, no-call. After numerous calls to various managers i was finally told that the 649.00 I paid (half for install and half for remote) had been re-applied to just the labor. So now i have paid 649 for a half programmed remote that i dont even have, certainly does not seem like start treatment!!!! more