Sprint Store

I agree with others - this place is horrible. Plan on waiting for an hour despite having an appointment. Sprint needs a better solution for repair centers. I miss Verizon - practically every store was a repair center. You get what you pay for, I guess. Sprint is much cheaper. more

I wouldn't even try to call them. If you go into the store, take a chair and food with you, because you will be there past forever. When you try to call to avoid standing around in the store half a day, the message keeps repeating and asking you to press 3 to speak to someone. After you do this about 4-5 times, that option disappears and if you don't chose option 1 or 2, the stupid computer that answers their phone actually HANGS UP ON YOU!!! I recommend calling the Sprint on Russell AVenue @ Lake Forest Mall - almost as soon as you press 3 the first time, someone answers your call. I think the store on Quince Orchard is so bad because of the staff and management. It takes about 4 employees there to help one person . . . . one person to actually interact with the customer, and 3 others to stand around watching them. more

I would recommend only going to this store if you HAVE too! I have never gone in there and NOT had to wait forever for help. It is so busy at all hours of the day that you have to sign in, and wait... ANd it usually takes 30-40 miniutes for your name to be called! Even if all you want to do is pick up an accessory and pay for it... you STILL have to sign in and wait. It's like going to the DMV! Although once your name IS called, the sales people have been very friendly and nice. But it's the wait that kills me! more