Springfield Auto Mall

Darlene\r \r I don't recommend Springfield Auto Mall to anyone These Salesmen will sell you the Brooklyn Bridge and tell whoppers! I purchased a Nissan Murano and salesmen John & Tony guaranteed it would past inspection at no cost to the customer. The vehicle engine light came on 16 days later it and it has been a nightmare ever since. I brought the car back and the salesman Tony tried to tell be a BS story that it could be just the gas cap or the fuel. Well that was nonsense. These folks gave me the run around with their mechanic. The vehicle failed inspection on April 8, 2013 and Springfield Auto Mall refuse to make good on their promise to have the vehicle pass inspection. To this date I am stuck with a vehicle that will not pass inspection and their finance want me to pay for a vehicle that can't pass inspection. I strongly urge the fiance company to get their get money back from Springfield Auto. Buyer Beware! more

They are awesome, the best service, real warranty, clean cars, and the price online was the cheapest ever I look everywhere. They Help me a lot to finance my car, they are awesome. more

i aws denied credit all over the place.i was referred to springfield auto mall by a freind . I walked in,did the application ,.i aws approved in minutes. they even drove me to the insurance agency,.i was driving in no time.EXCELLENT SERVICE. NEVER HAD ANY PROBLEMS, .when my car failed inspection, they fixed it and sent me back to motor vehicle, where it passed rite away. thanks to springfield auto mall staff especially ALI, ALEX,and ISH.i LOVE YOU GUYS Pros: good people good cars Cons: the only car dealer got me an approval more

i bought my first car at springfield auto mall back in 2003,I never had any issues with my car except minor things ,which they took care of promptly. so i went back for my second car ,which was also a good vehicle ,and they help lowered my interest rate,.I recommended them to all my family and freinds. I gave springfield auto mall 5 STARS ALL THE WAY.***** Pros: very affordable prices Cons: higher finance rates for bad credit. more

Place is horrible, I thought I could get a first time car for my niece here, and the car is missing things, lets see remote entry, cover to a clock it's something. They guy alex makes promises then breaks them, there mechanics are useless. There business is suppose to open at 9, and they get there around9:30 whenever they choose. I will never buy from here again, I don't know how there in business they must make there money at the auctions. You have been warned, it may look nice but drive the car you buy for at least two -3 days and slowly watch it fall apart. I never took the time to write about a business online ever but this is how bad it is, I give this place one star only because they have the guts to pay the monthly rent to keep this place open. And you will have to leave your car for almost a day to 3 days in a horrible area just so they can fix your car at there other mechanic place which is just a few blocks up from where they reside. It''s just unreal. Never have I seen such horrible professionalism. And if springwood is reading, you guys know who I am , the person with the black car, thats what I overheard when I was standing right there. Pros: I dont know Cons: problems with cars under hood, no call backs, breaks promise more

I bought a vehicle and they guaranteed inspection. The car did not pass! Since they were responsible, they promised to fix the problem but only through THEIR mechanic. I had yo leave my car for 2 1/2 days and was forced to take public transportation and even rent a vehicle since I was never offered a curtosy vehicle. I don't feel like the problem was resolved and they even tried to force me to pay for it when I was promised that they would. I wouldn't recommend anyone buy a vehicle from this company and if you do be weary of every employee and associate(mechanics,car washers etc.) they have. DO NOT SAY YOU HAVE NOT BEEN WARNED! Pros: Get a vehicle without good credit Cons: Getting vehicles with major problems more

I bought a car from springfield, come to fined out the car was no good went back to exchange it and they wouldnt take it back management make a lot of promisses but thats all they are empty promisses. now im stuck with a car that doesnt work, im never going there again and telling everyone i know not tp go there. Pros: the outsides of the cars are great Cons: Engines are bad more

I brought my car there, and all the options on my silver infiniti was suppose to have wasn't. I was told to bring car back and will do this and that, and these guys are hard to get ahold of once you buy the car. I emailed them several times and no response. I don't get it. Pros: The one guy alex is actually an ok dude Cons: Make sure car has everything equipped more