Dental nightmare \r
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I called to make an appointment after getting a referral from my regular dentist to get a wisdom tooth removed, when I talked to the receptionist on the phone I explained what insurance I had and wanted to know the cost before I decided to go with them. She told me it would be $150.00 with my discount and that their would not be an examination fee if I had the work done that day. I thought it was great and I scheduled the appointment. before hanging up she asked if I had an x ray and I said yes, the panoramic one, she said good. Two days later I go to my appointment and get there 10 minutes early to fill out the paperwork, when I went back to the counter with my x ray and papers, there was a woman upset because they scheduled her with the wrong doctor. Right then I was starting to see what kind of office this was. Thirty minutes later I asked when I was going to be called and the girl at the desk said they were just finishing up with another patient. A nurse then took me back to one of the rooms and sat me down, right then another one says, we may not be able to get to you today. Things were starting to look pretty grim when she said this until I heard her say to the patient next to me, the doctors name is Dr. Hoe, Dr, A Hoe and laughed. I did not know what to think at that point. After sitting in the chair for a half hour, Dr. Hoe came to see me and told me he would find out how much it was going to cost, I said I was quoted $150.00 when I made the appointment. He then left and came back with a different figure. He showed me on paper that it was $204.00 for the extraction and $55.00 for the x ray. I said that is not what I was quoted and you cant charge me for bringing my own x ray. He said he has no control over it and to talk to them up front. The Dr. walks me up front and the receptionist says you must be special, the Dr. never walks anyone up front. I said no more special than anyone else and than I explained again that I was quoted the price of $150.00 when I made the appointment, she then said no one is here that we can talk to about and that I will have to talk to them tomorrow. I said I will not be coming back if we do not do this today and then I will be filling a complaint with the BBB and the dental board. I then demanded to talk with the office manager and she said she already went home. I then demanded she call her, the girl then started to ask who she should call from another office person, and like a witch this woman says to her, let him do what ever he has to do and tell him to leave or we will call 911. I then grabbed my x ray and left. I have contacted the main office and waiting to see how they are going to compensate me for my time and aggravation. Now I understand why she said Dr, A Hoe\r
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