Smith, Justin, Do - Rocky River Urgent Care

Dr. Smith literally saved my life. I was fighting the stomach flu for 5 days but wasn't getting any better. Dr. Smith examined me but didn't find anything. He drew some blood that showed I was having pancreatitis and he got me to go to the ER. They told me there if it had gone on much longer I could have died. I don't know how you thank someone who saved your life, but Dr. Smith will have a patient in me for life. more

After waiting for an hour...I finally saw the "doctor"...he walked said hi wrote a prescription and left! I can't believe it. I asked him "ummmm don't you want to check out this rash I have all over my back?" He said "Nope...this stuff will take care of it. They charged me $100 and the medicine cost $4. It took me longer to write this review...and the doctor has a really nice sports car in the parking lot so you can feel extra bad about how he screwed you over more

Dr. Smith saw me the other day. I hadn't been feeling well and webmd had me convinced I was really sick. Dr. Smith was friendly and listened to me, and then after a brief look told me I'd be fine. I was so relieved, but then he told me they wouldn't even charge me for the visit. This kind of doctor is hard to find and I'm so grateful that Dr. Smith and the Urgent Care are there. more

Worst Experience Ever! Dr. Smith was nasty and rude. The nurses were slow, and very unpleasant as well, like I was ruining their day. I used the restroom and there was urine on the seat and around the toilet, when I came out to give them my sample, there were urine samples from other patients lined up all next to each other. I had to squeeze my way through the workers complaining, to wash my hands. They asked me questions in front of the whole waiting room about my personal status!! There were spider webs, and yellow ceilings tiles everywhere. I waited in the room for 45 minutes until Dr. Smith stomped in the door. I was in the office for a bladder infection and he questioned me as if I were lying. I was completely disgusted with this Office, and I cannot believe they're still in business. Me and my family will NEVER return again. more

I have been a patient there numerous times over the years for illnesses. On 6/28/2011, I broke my arm in a bicycle accident a block from their office, and showed up at their door at 8:28pm. They have a sign posted outside the front door that says they take their last patient for the day at 8:30. When I tried the door, it was already locked. I knocked and a nurse/receptionist came to the door and refused to treat me, and referred me to an ER. She didn't so much as give me a band aid or ice. This delayed me getting any treatment by about two hours. There are some for whom medicine is a calling, a mission, a duty, and for others it is just a job. I'm appalled at the lack of humanity evident in the way this business (I no longer consider it as anything but a business) operates. more

I rarely get sick, so I don't have a doctor. I woke up Saturday with a killer sore throat. I tried the usual stuff but nothing was helping. I thought about going to the ER, but knew I'd be there all day. That's when I remembered the Urgent Care in Rocky River. I got there and they swabbed my throat and put me in a room. Dr. Smith came in and told me the test said it wasn't strep but that my throat looked bad so he started me on an antibiotic. He was so nice, and they work so fast over there. Instead of losing a whole day in the ER I was out of there in less than an hour. I never dreamed a doctors visit could be so easy. more

I rarely get sick, so I don't have a doctor. I woke up Saturday with a killer sore throat. I tried the usual stuff but nothing was helping. I thought about going to the ER, but knew I'd be there all day. That's when I remembered the Urgent Care in Rocky River. I got there and they swabbed my throat and put me in a room. Dr. Smith came in and told me the test said it wasn't strep but that my throat looked bad so he started me on an antibiotic. He was so nice, and they work so fast over there. Instead of losing a whole day in the ER I was out of there in less than an hour. I never dreamed a doctors visit could be so easy. more

I just took my child to the Rocky River Urgent Care and I was so impressed. I was a little intimidated by all the cars when we got there, but they started me on paper work and before I could finish they had us in a room. Dr. Smith came in and listened to what was wrong and then looked at my child and told me it was an ear infection. He was so nice about it. We got a prescription and were on our way. I love Dr. Justin Smith. more

63 Year old here fell and injured my shoulder and hand a taxi took me to rocky river urgent care I arrived at 5:40 PM and was refused treatment by a Justin Smith, so called Doctor because it was too late and he had been there all day. Refused treatment and turned back into the street at my age, I could have had and may still have a serious injury. Do not go there because it may not be convenient for them to see you. more

I got in there and out so fast it was like Michael Phelps setting a world record. I went through so much hassel trying to set up appointments previously with other doctor offices, saying it would take 2 or 3 weeks before I could even be seen, so I went here because they talk walk-ins. They have a very friendly staff and I will continue to go there if anything ever arises. Thanks RRUC! Pros: Fast & Reliable Cons: None more