My fiancé and I had been in the market for a new mattress for a few months now. We've been wanting to make the switch to a king sized bed from our queen (to accommodate us and our pups) and once we received the sheet set and comforter for xmas, it was time to pull the trigger!\r
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Never buying a bed before, I wasn't sure where to start. I consider myself a thoughtful consumer and wondered...Weekends Only? Sears? Where? I did a google search and my fiancé said his mom got his last bed set from Slumberland and liked it, so to Slumberland we went!\r
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We went on a whim, on New Years day, around 7:30pm. First impressions, it is large! I love that they have a whole wing for beds as some other stores I've perused had only a few mattresses. \r
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When we entered the store, we were immediately greeted by Katie who guided us to the mattress wing after asking what we were looking for. She was very professional and knowledgeable. She asked that we try a few different mattresses to give her an idea of what kind of mattresses to show us. She really took her time and was thoughtful in her explanations. She was friendly and personable. She was happy to answer our questions and was patient as well.\r
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She also showed us bedroom sets and other kinds of furniture that we asked about along the way. If we asked a question she didn't know, she found it though she knew almost everything we asked about. I was very impressed. I can't say enough awesome things about her!\r
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When we finally were ready to check out (past closing time, I might mention which I felt bad about, but they in no way rushed us or made us feel bad), the process was friendly and smooth. Catherine, the store manager, was also around and couldn't be sweeter or more helpful.\r
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Pricing was reasonable and we got some good deals! They also have a financing plan that made getting our bedroom set and mattress possible. \r
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It's hard to find this stellar customer service, so I wanted to share! Slumberland has that elusive formula down and will be our first stop for our future furniture needs :-)
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