Sienna Heights Apartment Homes

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43519 Kirkland Avenue
Lancaster, CA 93535

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(661) 945-7191
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Reviews

Editorial review from Citysearch 4/29/2014

Moved here with my family on 12/31/13. Its the worst decision I have ever made!! Management are complete idiots and screw your paperwork up constantly. I received a 3 day notice 5 days after I moved into my Roach infested unit. When I went to the office to have it corrected I was told by the Assistant Manager that the $545.00 on my 3 day notice was for utilities. Her assistant also confirmed it was for utilities. It ended up getting the three day notice issue resolved after 2 separate trips to the leasing office only to discover I was Overcharged for my move in 5 days earlier. My family and I have personally experienced Noise, Arguments, Drug Deals, Marijuana and Smoke coming into our unit daily, U.S. Marshalls raiding units on a weekly basis. I have called the local sheriffs office approximately 25 times sense living here. Management is a joke since littering seems to be the only thing to pull her out of the office. Nothing else is serious enough for her to resolve. Security is a joke. Maintenance takes days or weeks to show up but your suppose to pay rent on-time. I had a bullet hole through the glass upon switching to a townhouse due to excessive smoke and marijuana creeping into my unit. Patio is not laid properly its on a slope so when it rains it floods into my unit. Vehicle Gate is always broken due to people hitting it. I was forced to caulk and seal my kitchen cabinets because Management refused to do so. People hang out in the front each day no matter the weather, so getting mail becomes uncomfortable. None of the grounds are kept as nice as near the leasing office. All they seem to rent to is trash!! Most of the people could not pass a background check but yet they are on the FBI's most wanted list. Children are free to roam the complex each day and into the night. They make you pay for a security system that is from the 90's and is not connected to anything. Its mandatory to purchase Renters Insurance because they can't control the low lifes they rent to. I wholeheartedly would not have my worst enemy stay here if I had any enemies. Don't live here its horrible and when you have issues you will only deal with incompetent uneducated people. I hate being here!!!! more
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Owner Message
  • At Sienna Heights Apartment Homes in Lancaster, CA, you are made the priority. Our pet friendly 1, 2 and 3 bedroom apartments and townhomes are crafted to provide you with the ultimate comfort and convenience. Spacious layouts include private patios and balconies along with central heating and air inside. Gain full access to all three pools, two relaxing spas, and a fitness center, along with many other community perks. Life is good when you choose Sienna Heights Apartment Homes.

Additional information
  • Hours: sunday: 10:00-17:00, monday: 09:00-18:00, tuesday: 09:00-18:00, wednesday: 09:00-18:00, thursday: 09:00-18:00, friday: 09:00-18:00, saturday: 10:00-17:00
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