This was the worst spa experience of my life. First of all this place smells like smoke. Secondly, the technicians walk around barefoot. My cousin and I had booked a facial, massage and mani/pedi, but when we got there, on time, we were put in this hallway in steel chairs and told to put our feet in a litterbox that had been lined with a trash bag and told it was a detoxing ion foot bath. Then she strapped our arms with something (that gave my cousin a rash) and dashed some salt in the water. We had to sit there for 30 minutes, and this was something we did not ask for. The water turned a nasty rust color and actually stained my feet. The whole time, my cousin and I were looking at each other and we were ready to go. Our grandmother had been in the hospital and we were called and told she took a turn for the worse and we needed to be there immediately. Which was fine because we wanted to leave anyway. When we told the receptionist, both with tears in our eyes, she wouldn't let us leave without paying. She called the owner who said we had to be penalized for cancelling...which we didn't do. We showed up on time and still had to wait. Ended up paying 50% to leave without the option of rescheduling. I will be contacting the Better Business Bureau and the Health Department.
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