Serra Toyota

\r Last Saturday, 10 AUG 2013, I had my 50K service done at SERRA TOYOTA SCION - FARMINGTON HILLS ..on my Camry 2009 XLE and this is my fourth time to this dealer for doing my service. The first 3 times, atleast, I did not have any bad impression on this dealer . After getting the car back in evening, I saw a major dent on the frame/rim that covers the left driver's window glass. That was pretty bad. On Sunday I was shocked to find my GPS (GARMIN Nuvi) MISSING in my car. I never take stuffs out and I also did not check my belongings when they returned. I went to the to the dealer on Monday, since Sunday was off. They checked with the person that worked on the car and said they did not see it. Fair enough. They checked on my dent and ""assured me"" that it did not happen during their service. I guess they were playing around with my car (I see many reviews here saying so). I never cared to see their reviews till now. Looking for the first time, their reviews show what they really are. I have already spoke with couple of my friends, who go there and thay are shocked in disbelief. Avoid them if you can. If you need any details, call me at 248 862 1486 or email me at ramkumar_g@hotmail.com \r I can say for sure 100%, Iam right in my statements.\r \r \r I am going to pass this ""appreciation"" to as many people as I could possibly can through email, person and social networking site. Never felt cheated like this ever.\r Iam not going there for sure. I am going to raise this with TOYOTA, not hoping that I will be given justice, but just that I will feel better about it.\r \r Send me a mail if my review made you change your opinion on this dealer. \r more

I just wanted to thank Dave Yonker for being so helpful. I bought my first new car, a Camry from Serra Toyota and it really was a pretty easy experience. Dave is a nice older man who was very kind and patient with me. Buying a car was MUCH easier than I thought. more

I just wanted to thank you for all you help, Nate, Jim , financing, you went way above and beyond, Thanks again. more

I started out going for there Oil Change deals, Dennis in the service drive allways seemed to be the one taking care of me, a nice young man, during the government toyota bash, they still treated me good. ( The Department of Transportation ended up clearing the car company, for unintended acceleration.), I just bought an Avalon from Nate at Serra Toyota, wow, what a car! more

Staff, product and pricing were amazing. This was the greatest dealership experience I have ever had. Pros: Great facility, Friendly staff more