Sentry Analytics gives you the tools you need to measure customer service and customer sentiment. Our customer design Survey and Mystery Shopping programs measure how well your team is executing on your vision and provides your customers with an easy way to share their feelings with you. The collected data is presented in easy to use reports and dashboards giving team members at every level of your organization with the tools they need to assess and improve performance. This helps in retaining the customers and a lot of companies also come up with the loyalty programs.