Schmidt Mechanical Group, Inc.

In my two years of doing business with them, I have never had a single problem working with Schmidt Mechanical Group . Every time I have had an issue that is covered by warranty the work is immediately taken care of much faster than with other services I have used. They are on point. They manage their materials and their people in an unparalleled way. Huisache Holdings more

Very professional company. Would highly recommend them. more

Very professional an the follow up with customers is good service more

Quincy has come to the clinic the past couple of months to do our maintenance, he is curteous, polite and efficient. Thumbs up! more

Rusty arrived on time, and was ready to handle our a/c needs. more

Fantastic customer service. Rusty goes above and beyond to insure we are happy and the two new units we purchased are working properly. A+ service recommend to all! more

I contacted Schmidt to come out and work on my A/C unit from the minute that I called them to when they got to my house they were awesome. Best customer service I have recieved in a very long time. Rusty was the gentlemen that showed up he took his time to go over every detail of what was wrong with our unit to what it was gonna take to repair it. I will keep my business with them and trust them to the fullest. Thank you Schmidt and keep doing what your doing. I will recommend you to everyone I know and meet. more

Technician arrived when he said he would and got right to work solving the problem. more

a more

The shock of finding out I needed a whole new system was very overwhelming. Rusty explained everything to me and in the process helped me to understand the savings that I would get with a new unit. He was very informative and a pleasure to work with. He did all that he could to make sure that my overwhelming feelings were put to rest. The technicians that came to install the unit were very professional and a pleasure to have in my home. They answered all my questions, explained how everything worked and in my opinion went above and beyond what I had expected. Meeting the owner of the company really put my mind at ease, it made me feel like I was important to them. I would recommend Schmidt Mechanical to my family and friends. more

Rusty was very friendly and very attentive. Whenever I called with a problem he returned my call immediately and resolved it quickly. Prices are also very competitive and installation of new unit was quick and efficient. more

I called Schmidt Mechanical Group when my ac stopped working.They arrived on time and were knowledgeable.I was very please with the service I highly recommend them. more

Terrible customer service and terrible Technician support. We were on their maintenance plan. TOTAL WASTE OF MONEY! They never fixed anything or cleaned anything. I truly had to call back one time after the tech left because our Units weren't working. Come to find out the Tech had forgotten to turn back on the electrical panel for the units!!!!! Then another time I had to call literally two weeks after service because of an issue and come to find out that it was something that could have been cleaned the two weeks prior!!! They still charged me for the fee for coming out the second time and to fix the cleaning issue. I do not recommend. Have now changed to another company to service our units and we are so much better off. RESPONSE FROM Schmidt Mechanical Group, Inc.: 8/2/14 – Carey – Thank you for bringing this situation to my attention. First and foremast, I would like to apologize for any inconvenience we may have caused you, as well as any miscommunication from our Service Department, Office Staff, or Accounting Department that had lead to your distrust in our company. Our team is highly-trained and qualified; I am discouraged to hear your negative experience. Above all else, providing excellent customer service is our main goal and is unfortunate you were not treated with the respect you deserve. Given the opportunity, I would like to learn more details about your case and to be able to make things right. Please contact me at your convenience. Keith Schmidt President 210-444-9418 info@schmidtmechanical.com more

Albert Came out the house and my dad met him there. My dad who is critical felt he did a great job and was fairly priced. more

When my ac went out I called several companies they all said the same thing, you need a new system and then, I call Schmidt (yes my little brother) But he came out and told me the same thing, two other companies left me quotes and they where higher priced for cheaper system. So I had Schmidt install the system and after a couple of minor adjustments it is cooling great. The Trane XR17 Heat pump system is really quiet and Rusty was right it is a energy saving system. all the guys at Schmidt where great. Steve and Jr did a great install and cleaned up after themselves. Thanks to all of the Schmidt team, I will always recommend them more

When my ac went out I called several companies they all said the same thing, you need a new system and then, I call Schmidt (yes my little brother) But he came out and told me the same thing, two other companies left me quotes and they where higher priced for cheaper system. So I had Schmidt install the system and after a couple of minor adjustments it is cooling great. The Trane XR17 Heat pump system is really quiet and Rusty was right it is a energy saving system. all the guys at Schmidt where great. Steve and Jr did a great install and cleaned up after themselves. Thanks to all of the Schmidt team, I will always recommend them more

After returning home on Sunday from a weekend trip, we found that the HVAC was not working. After checking breakers & thermostats to no avail, we called Schmidt. They were there within the hour, did their trouble shooting and explained the problems. After approving the work, he had the unit working within an hour and cooling normally. more

Quincy was our technician. Excellent service. We are pleased. Professional and obviously knew what he was doing. We have never used Schmidt before but we sure will again if we need ac or heating service. We did not feel overcharged or ripped off. J. Evans Helotes more

I have been under contract with Schmidt Mechanical Group for a while now. They come out twice a year to service my air conditioning system. Recently they replaced the capacitor, and then recharged the system for a bit. The whole service took about an hour. The serviceman was very friendly, and I have no complaints whatsoever. He explained everything, answered all questions, and performed the service with expertise. I Wouldn't hesitate to call him again. more

I had an issue with my AC unit not cooling properly. Rusty and Quincy came out. Their experience was obvious as they quickly isolated the issue and a course of action to remediate the issue. They were very professional and explained the issue to me in layman terms. Would definitely use them again. -John from San Antonio. more