SOUTH WEST PLUMBING

We have had you out twice recently. As far as we are concerned we'll always call you. You have made us dedicated customers. Thank you for the quick service. more

Robert is an asset and we enjoy working with him at the building. Everything he does is done well and with a great sense of humor. more

The best plumbing company we've ever had! more

Farmer is the best! I appreciate his great work. Everything works great. My neighbor David (5 years old) wants him to come over again so he can watch him. Thanks for the great service! more

The best plumbing company we've ever had. more

Sound recommendations, service beyond basics, and friendly attitude. Mark Richard Farmer as an excellent representative of Southwest Plumbing. more

Good service, I would use them again more

If someone I know has a plumbing problem I will recommend Southwest Plumbing! Thank you! more

Very responsive, solution drivers. They intstalled a water heater and furnace and worked 12 hours straight. Effective, nice guys who cleaned up and did a great job, the day I called. I would call these guys again in a heartbeat. more

I was in distress. I woke up at 6AM and discovered one of my cats was missing and the heating vent cover had been moved aside. I called down to him and a faint mewing confirmed that my cat had indeed fallen down the heating vent.\r \r To top it off I went through my back door to get into the crawlspace under the house, closed the door behind me while still in my jammies, and effectively locked myself out.\r \r A friend and I walked to the Fire Station a couple blocks away and got the phone number for Southwest Plumbing from the Dex phone book. We gave Southwest Plumbing a call and a woman named Theresa answered the call, realized our distress over our cat, and had someone dispatched within the hour.\r \r Evan Pauls and his assistant arrived within the hour and got the specifics of the situation. They then went immediately to work. They were very prompt and professional -- my friend even commented on feeling bad about sending them down into the dirty basement since their uniforms were so clean!\r \r Evan Pauls and assistant looked at the heating unit, opened some panels, and found my cat sitting in the return vent. They put it all back together for me, changed the filter, fixed the other vent we had opened before calling them, and saved my cat! I am ever, ever, ever, EVER so grateful to Evan Pauls and his assistant, as well as Southwest Plumbing!\r \r Evan Pauls and his assistant were so knowledgeable, polite, punctual, and just immensely awesome.\r \r At the end I turned to ask about the bill and Evan shrugged and told me not to worry about it. Later Theresa, who took our initial call, called us back to check and see if we had been able to get the cat out of the heater.\r \r I am very grateful for the good fortune of such a professional and thoughtful crew - including the professional crew dispatched to my residence and the woman on the phone - all of whom made a truly chaotic and stressful experience much more personal. I am truly relieved the crew was able to get him out and that he is doing okay. more

My experience of Southwest Plumbing was that they were prompt, professional, clean, knowledgeable of heating units (both the unit and filtration throughout the house), and all around AWESOME. more

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us when they were arriving and stayed until the job was completed. It was a good experience. I would recommend South West Plumbing to my friends more

Evan was very professional and very helpful determining and assisting in the septic problem I was experiencing. He was thorough in his evaluation of our plumbing and seemed highly capable of handling any problem. more

Honest. Explained what was being done. Appreciate not being charged extra for coming out late at night. more

replaced a 1 foot section of drain pipe and 1 foot section of copper pipe from water supply line for washing machine everything was very easy to get to, took them less than 2 hrs and charged $725... I figured cost of supplies was probably less than $50-$75 so they roughly charged me over $600 for labor!!!\r \r Will never use again more

South West Plumbing give me a quote of $1,000 to fix two toilet water recycling problem and put a new washer to the hose. The person who wrote the quote must be crazy or too greedy. I found another company and fixed problem for $150. more

we've used them three times: fix leaking washers, unclog some bathroom drains, install a dishwasher. They come right away and charge by the job, not by time. Two drains to unclog? Two charges! I do NOT like this company. The plumbers come in pairs - maybe good, maybe not -- but you pay for both. NOT a good deal - unless you have no choices. They give discounts, but how do you know they don't put the price up first? Is this a good deal? Who would know? Adequate in terms of work, but nasty in terms of overall service. more

I needed a plumber! No one wants to call a plumber but I needed one bad. I had seen the trucks and the TV commercials so I decided to give them a call. My toilet was overflowing and would not stop! The guys showed up right away and figured out that my sewer was backed up. They told me that they thought that it must be the city main because the water just kept coming. The younger guy ( an apprentice i guess) started cleaning up the mess while the other one investigated the problem. In minutes he came back in and said that the city sewer was full and that he had called the city and they were on the way.When the city cleared their line my problem went away. The plumber did say that the lines in my house should be cleaned because they had been filled with the city sewage. It all made sense so I had them do the work.My charges were under $500.00 and I was glad to pay it. I could have been taken advantage of and would have signed anything to get my sewer fixed. It is refreshing to know that more

They are awful. \r \r I made an appointment with them days in advance. They were to be here between 8 and 10 AM. They called at 9:30 and said they would be here after 10. I called them at 11:30. They did not know when they would get there. \r \r The tech showed up at 1PM. Tech said he could not do our job because he did not know how to size the gas pipe.\r \r The inspection was scheduled for Monday. They left me trying to find someone to do emergency work at 1:20 PM Saturday. \r \r Avoid them at all costs. more

Twice I had SW come out since they are the closest. Three times now I've had other companies, all of which were more polite and none of whom were insulting enough to suggest that the only real solution was a huge $7K bid one time and $8K bid another time. I've since learned from other plumbers that the $8K bid had much cheaper options any respectable plumber knows (and I now take care of it myself for about $60/year). The $7K bid was referred to by other plumbers as, "Well, yeah, that's ideal but rarely is done and most plumbers would offer but never pressure". The work done was ok... pricey but adequate, but after the 2nd visit reeking of arrogance and trying to brow beat me into multi-K $$ bids and treating me like an idiot for not doing a 2nd mortgage to do the work I decided never to call them again. more