Roxborough Shoe Repair

Mike is rude and he doesn't give the impression that he has a passion for his trade. I took a pair of expensive Cole Haans in to get reheeled and he changed the color from the original brown to black. He was dismissive when I asked him questions about the work, and he simply didn't care. The dye or paint he used looked terrible and it ruined the look of the shoe. more

Mike does a nice job on my shoes and handbags; his turnaround is quick and surprisingly street parking is never a problem. more

The best shoe repair around, reasonable and quick service. more

This is the only place near Manayunk to get shoes repaired, and that is a tragedy. The owner of the shop is incredibly rude, and the staff there is not any different. They messed up my repairs both times I took shoes there (cleaning shoes needing heels repaired without fixing the heels). One of my shoes just needed the heel repaired. It was a mostly white shoe with black piping. For some reason, they decided I wanted the white touched up - and they did an AWFUL job. It looked like a kid took whiteout. Very, very sloppy; I ended up using nail polish remover to take the white off the black piping. What I can't believe is that I gave them all my shoes in a grocery bag with a typed list of the repairs. I can understand forgetting what I wanted, but all they had to do was read the list! After I stopped using this place, I had an interesting conversation with my workplace concierge service, who basically said that they hated using the shop, but that they couldn't find a more suitable place close to the city. So I know that it's not just me! Cons: Terrible customer service, awful quality more

Mike was fantastic in getting my broken luggage issue resolved. He worked with the manufacturer to get me a new piece of luggage in just 2 days! Great, great, service! I would totally recommend them!! more