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Roto-Rooter Plumbing & Water Cleanup

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1700 Orr Industrial Ct
Charlotte, NC 28213

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(704) 535-5303
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Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
Roto-Rooter Plumbing & Water Cleanup - Charlotte, NC
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Reviews
( 207 )
( 45 )
( 3 )
( 1 )
( 1 )

Best

The plumbers worked diligently at my home in Charlotte until they were finally able to clear my sewer line. We are truly grateful for their professionalism and great work ethics.

Worst

They were able to fix our problem, so thank you. However, they were late and then called to see if we could reschedule. Then the next morning when they came they charged us $285.0...

Plumbing Experts and Teachers 4/9/2012

I was having issues with my downstairs bathroom, toilet being clogged or very slow (to the point where no one was allowed to use that bathroom). I called Roto-Rooter and they came out and snaked my clean-out and problem was solved. At least I thought it was. A couple of months later the same issue begin again and this time when they came out the technician went thru step by step what all my clean-outs are suppose to do and how they are connected. He ran a camera all the way to the street and we even opened the man-hole and saw where the camera came out. Then we found the ""Check Value"" and he said ""I bet that's where your problem is"". So we dug out the Check Value and there is was. (1) the lid was not on the Check Value and (w) the Flapper was not connected. He cleaned out all the dirt, re-connected the Flapper, secured the lid and everything was working wonderfully. The technician explained everything he was doing step by step to the point were I can now explain this to anyone else. He fixed my problem and let me know what to check and what can be done to help prevent this in the future. This is my second time dealing with Roto-Rooter and both times it was been an INCREDIBLE, POSITIVE experience. These guys are GREAT, very professional, on time and patient. I would recommend them for any job small or big, they are worth it! more
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Great Service-High Prices 3/29/2012

The service was great. Have been using Roto-Rooter for 20+ years. The are dependable, Professional and I can trust that if I am not there my wife and family are safe with their technicians in the house. My only issue is their rates are a little high and I wasn't expecting the hourlyy rates to be similar to what companies pay for service on their Fire Alarm and Security systems that are considered Life Safety Systems. I had to pay the extra half hour, which was very close to the first hour ending (3-5 minutes on my Blackberry which is connected to the National Time Center) and would have appreciated the consideration, but it's out of the tech's hands. I will continue to use them though and know I will get the same level of service every time! more
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Great Service-High Prices 3/29/2012

The service was great. Have been using Roto-Rooter for 20+ years. The are dependable, Professional and I can trust that if I am not there my wife and family are safe with their technicians in the house. My only issue is their rates are a little high and I wasn't expecting the hourlyy rates to be similar to what companies pay for service on their Fire Alarm and Security systems that are considered Life Safety Systems. I had to pay the extra half hour, which was very close to the first hour ending (3-5 minutes on my Blackberry which is connected to the National Time Center) and would have appreciated the consideration, but it's out of the tech's hands. I will continue to use them though and know I will get the same level of service every time! more
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Great customer service experience 3/28/2012

I had an issue with the drainage from my washing machine overflowing. We have used Roto-rooter in the past and they have always been able to fix the problem. The technician was here when he said he was going to be and was very professional. He soon realized that he was not experienced enough to handle the situation, but he contacted someone who was more experienced. The problem was fixed shortly thereafter. I would reccomend Roto-rooter to anyone. more
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Roto-Rooter Plumbers 3/5/12 3/18/2012

After several months of bi-weekly attempts to unclog our only shower drain, our efforts were finally futile. Reluctantly, I called Roto-Rooter. I hate emitting defeat. They came the same day and Stan quickly assessed the problem and resolved it (my daughter's hair bands and a ""safety shield"" from a shampoo bottle someone pulled off and sent down the drain. Really??!!). He even set me up with a monthly enzyme treatment and told me where to purchase a device that lets me sorta-snake a drain. Very polite, very efficient and very professional. I know who I'm calling next time, too! more
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Roto-Rooter Plumbers 3/5/12 3/18/2012

After several months of bi-weekly attempts to unclog our only shower drain, our efforts were finally futile. Reluctantly, I called Roto-Rooter. I hate emitting defeat. They came the same day and Stan quickly assessed the problem and resolved it (my daughter's hair bands and a ""safety shield"" from a shampoo bottle someone pulled off and sent down the drain. Really??!!). He even set me up with a monthly enzyme treatment and told me where to purchase a device that lets me sorta-snake a drain. Very polite, very efficient and very professional. I know who I'm calling next time, too! more
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Roto Rooter saved my day! 3/15/2012

We were in desperate need of an emergency plumber last night. We had an issue where the pipes leading from the washing machine had come loose and grey water was standing all under the house, leaving a horrible smell. We had left messages for other plumbers but none of them had returned our call. My husband went under the house on Tuesday to see if he could glue the pipe back together, which he did. My laundry had been piling up since the weekend and so I started a load of clothes. Immediately the water began to back up in the kitchen sink! It was horrible what was coming out of the water! We immediately looked on the internet for an emergency plumber and called Roto Rooter. What a nice surprise when an actual human answered the phone and went right to work to find us a repairman, although it was late. We weren't able to have one that night, but it was promised that the repairman would be at our house between 8 and 10 a.m. The repairman (Ronnie Suggs #203) showed up right after 8:00 a.m more
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Roto-Rooter Plumbers 3/10/12 3/14/2012

After weeks of trying to find a reputable plumbing service to work on a clogged kitchen sink/disposal, a friend suggested Rotor-Rooter here in Charlotte. I called and spoke with a customer service representative and they were able to set up an appointment that was convenient for me. My plumber Alex showed up promptly and was very courteous and professional. He assessed the problem, gave me the solution (then proceeded to work efficiently toward correctly my problem sink). He even offered other suggestions for future treatments. I greatly appreciated his knowledge of the problem and his honesty in how to handle my specific situation. more
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Roto-Rooter 3/8/12 3/12/2012

We called Roto-Rooter to assess a persistant clog issue we are having at Ashley Arms Historic Apartment Homes. We are a luxury apartment complex housed in the old Gastonia High School, circa 1922, and have a mix of newer plumbing tied into old, original lines. Ronnie, our service tech (#23-203), ran a camera through our sewer drain and found the problem immediately. He gave us our options to repair our issues quickly and professionally. we will definitely call Roto-Rooter in the future with our plumbing needs. more
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Roto-Rooter Plumbers 3/9/12 3/10/2012

Great service. Plumber explained everything in detail in Charlotte. more
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roto-rooter plumbers 3/9/12 3/9/2012

Great service by the plumber, Charlotte NC. more
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Roto-Rooter Plumbers 3/2/2012 3/3/2012

When you need a plumber now in the Charlottle area this is the company to call. Courteous, professional, and efficient, from the dispatcher to the prompt technician. more
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Roto-Rooter Plumbers 2/25/2012

the plumbing service was very prompt and did an excellent job. Thanks again Charlotte. more
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Roto-Rooter Plumbers /02/15/2012 2/16/2012

two days later same problem again,whole house drain cleaning.plumber and charlotte. more
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Roto-Rooter Plumbers 01/30/2012 2/13/2012

On Sunday, January 29th, at 10pm all of our plumbing clogged up. The stand pipe drain for the washing machine had been overflowing for a few days and we had been trying to unclog it ourselves to no avail. The rest of the plumbing followed suit late that night. The bathtubs backed up, the toilets started overflowing and when we tried plunging it, the water just poured out into our basement onto the clothes dryer. It was looking very bleak. We started frantically searching the internet for emergency late night plumbers in Charlotte. We called them all and none of them could come to help us until days later. This would not do. Then we called Roto-Rooter. The operator was so nice and reassuring. She said that a plumber would be right over within one hour. It was only about 30 minutes before the plumber showed up ready to help. His name was Stan Sarlovskis and he was AWESOME! Stan is very professional and courteous. He went straight to the basement and assured us that he knew more
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Charlotte Plumber 2/12/2012

They were able to fix our problem, so thank you. However, they were late and then called to see if we could reschedule. Then the next morning when they came they charged us $285.00 to use a snake to fix our drainage problem in our sink. Like I said the good news is the plumber fixed our problem here at our home in Charlotte. Thanks for letting us use the 40 dollar coupon that helped out alot (lol). more
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Roto-Rooter Plumbers 01/30/2012 2/12/2012

On Sunday, January 29th, at 10pm all of our plumbing clogged up. The stand pipe drain for the washing machine had been overflowing for a few days and we had been trying to unclog it ourselves to no avail. The rest of the plumbing followed suit late that night. The bathtubs backed up, the toilets started overflowing and when we tried plunging it, the water just poured out into our basement onto the clothes dryer. It was looking very bleak. We started frantically searching the internet for emergency late night plumbers in Charlotte. We called them all and none of them could come to help us until days later. This would not do. Then we called Roto-Rooter. The operator was so nice and reassuring. She said that a plumber would be right over within one hour. It was only about 30 minutes before the plumber showed up ready to help. His name was Stan Sarlovskis and he was AWESOME! Stan is very professional and courteous. He went straight to the basement and assured us that he knew what the problem was and that he was well equipped to fix it ASAP. He quickly quoted us a very reasonable price and let us use a $40 coupon we found on the Roto-Rooter website. Stan got right to work and snaked the whole sewage drain leading out of our house. He told us our pipes are so old that we should use septic safe Scott's t.p. and told us not to flush feminine hygiene products anymore. Also, he pulled many feet of roots out of our pipes. We would never have been able to get rid of those roots on our own. Stan told us other helpful hints to keep our pipes clean and clog free for the future. He said at any hardware store you can find filters to put on the end of the washing machine drain to keep lint and hair from even getting into the stand pipe and that these were about 2 for $1! He gave our pipes a treatment of chemicals to dissolve any leftover clog overnight. He worked tirelessly from about 11pm to nearly 2am! He came back promptly the next day and finished up with a video inspection camera snake. He let us watch the dvd he made so we could see that our pipes were now clean and clear all the way out to the street. We were very impressed with Stan and Roto-Rooter. They came to our rescue so late at night on a Sunday! We are so grateful that Roto-Rooter could fix our problem. I would recommend Roto-Rooter to anyone with a plumbing problem - especially emergencies! They are honest, fast and friendly! Best plumber in Charlotte! more
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Roto-Rooter Provided Good Service 2/8/2012

Had them (a) Unclog a stubborn bath sink drain and (b) replace a float valve in a bathroom tolet. Jim the repairman was effective, courteous and efficient. Good job. more
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Roto-Rooter Plumbers 2-1-2012 2/7/2012

Thank you Roto-Rooter for sending your plumber Ed out on a cold rainy Charlotte night to help us. Ed not only resolved our plumbing issue he provided us with great knowledge on our older home plumbing and potential issues. He spent his time, as he worked in the rain, to answer questions for my husband and gave him great preventative maintenance tips. Who knew that you can get great Roto-Rooter products at your local store! Thanks again Ed. Your expertise and speedy service helped get our water back on just in time! more
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Roto-Rooter Plumbers 1/27/2012 1/27/2012

I live in Charlotte, NC. Recently I needed a plumber because of a leak in the attic coming from the hot water heater. Roto-Rooter sent Ed Noe,a plumber, out within an hour. He was courteous, efficient and explained the problem and the solution. He replaced a part and emptied a water pan. He double checked his work. I would be glad to tell my friends about the excellent service and was completely satisfied that the problem had been resolved. more
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The Plumbing Experts You've Trusted for Over 80 Years

Owner Message

  • When you need reliable, skilled plumbers, trust Roto-Rooter in Charlotte. You'll find plumbing professionals that specialize in installation of appliances and fixtures, sewer and drain cleaning and all repairs. Our experts are also available 24 hours a day, 7 days a week for plumbing emergencies at your home or business. Since 1935, Roto-Rooter has been the top name in sewer and drain cleaning services. To find out why, call our helpful customer service representatives to schedule your appointment.

Editorial

  • Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.

  • 9/30/2008 Provided by Citysearch
Additional information
  • Hours: Daily 12am-11:55pm
  • Payments: Visa, Master Card, American Express, Discover
  • Neighborhoods: Eastway
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