We're running late for a wrestling tournament. I manage to get our three children up and ready to go at 7:00am on a Saturday. My husband comes out of the bathroom...no hot water. He runs around for almost an hour trying to get our pilot light on the hot water heater to stay lit, with no success. I take the children to the match as my husband jumps in the shower for a freezing cold shower early on a Saturday. Needless to say, he was not happy. We were unable to get hold of our normal plumber, so I picked Roto-rooter out of the phone book. They were extremely helpful on the phone, and indicated that they would have someone out within the hour. They called back about 30 minutes later to let me know that the technitian had been tied up at another job, but they would have someone out again within the next hour. I was extremely pleased that they called to keep me updated. About 30 minutes later, our technitian arrived, which actually happened to be the father of one of our wrestlers, who we had spent the day with! He was extremely helpful, and managed to fix the hot water heater in a very short period of time. Next time I need a plumber, I am DEFINITELY calling ROTO-ROOTER!!!
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