I have never experienced a plumbing problem before so I had a lot of questions. All of the employees at the Kansas City office were very helpful. The scheduler was informative, the dispatcher was very polite (even when I was not at the house right when the plumbers arrived), and the plumbers were able to quickly diagnose and fix the issue. They cleaned up the newspaper that I had put on the floor for the flooding and gave me an excellent education about what happened!
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