I came in today b/c of pink eyes, a sore on my nose and insomnia. I cannot even express how kind, compassionate and caring the staff were!! Dr Black was very knowledgeable and helpful. The employee that stood out most though was the nurse Kriss. I have really difficult veins to draw blood from. It usually takes 5 or 6 pokes in order for a nurse to get a good enough vein. They usually end up using my hand and kind of digging around. That is fine, I understand and am used to it. I told Kriss I was a difficult poke. She promptly found a vein in the crook of my elbow which never, ever works. Well she hit a vein on the first try and did not have to dig around at all! Kriss was also very reassuring about the things I was worried about. I did not even feel the needle go in!!\r
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I did not leave the card at the front desk so here are my answers: \r
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1. My wait time was 1 (minimal)\r
2. My medical care was 5 (great)\r
3.The staff was 5 (great)\r
4.The facility was clean and orderly 5 (Great(\r
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But above all the employee that stood out was Kriss!! I will recommend RMUC and RMFM to my friends because of the positive experiences I always have there!! \r
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If it were up to me I would highly recommend Kriss for a raise!!\r
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I am going to post this information on 1. Google, 2. City Search and 3. Yelp\r
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Thank you for the positive experience and listening to my comments. \r
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Since I have your attention I want add I see Jeremy Wilson PA and he has always been wonderful!\r
The employees on the RMFM side that really stand out are Dino and Samantha!! They are both excellent employees and are always kind and caring when I go in...as is Jeremy Wilson!!\r
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Thank you for listening to my comments!\r
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Sincerely, Teresa Itzen\r
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