RideNow Powersports

I recently bought a used Polaris Ranger from the Chandler Ridenow. I was extremely happy with the sales department. The floor manager Scott Wagner was amazing and worked alot of deals for me. I was very crunched on time and had to leave, yet they still delivered it to my home for me. It was a great experience and the whole sales team was very nice and helpful. more

Needed some aftermarket parts for my older Honda and because of the inconsistencies in my internet search I ended up at RideNow in Chandler. They had the part and charged me 12% more than the MSRP. I asked about this and the silver tongued devil said that was the price; end of discussion. STAY AWAY. more

Needed some aftermarket parts for my older Honda and because of the inconsistencies in my internet search I ended up at RideNow in Chandler. They had the part and charged me 12% more than the MSRP. I asked about this and the silver tongued devil said that was the price; end of discussion. STAY AWAY. more

I had been taking my bike to Ride Now for two years and had spent over $1,000 in service alone. Unfortunately Ride Now has consistently improperly performed service and insisted that I needed service that it turned out I didn't need. Six thousand miles later, my clutch, which they claimed was no good and which would cost $2,500 to fix is still working perfectly. Likewise, my brakes, which they claimed were ready to fail are also working perfectly. They also returned my bike in a non-functional state and with broken parts and claimed it was my fault. I was using them since they were the most convenient to my office, but I'm now taking my bike to Apache Motorcycles in Mesa which is 15 miles further away. Apache is just as expensive, but so far their service record has been perfect. While they have recommended future service, they have never insisted that I spend thousands of dollars immediately because of impending doom. Now I won't even buy parts from Ride Now. Of course, if you go in saying you want to spend thousands of dollars in their showroom, they're very polite. more

I had been taking my bike to Ride Now for two years and had spent over $1,000 in service alone. Unfortunately Ride Now has consistently improperly performed service and insisted that I needed service that it turned out I didn't need. Six thousand miles later, my clutch, which they claimed was no good and which would cost $2,500 to fix is still working perfectly. Likewise, my brakes, which they claimed were ready to fail are also working perfectly. They also returned my bike in a non-functional state and with broken parts and claimed it was my fault. more

Something has obviously changed since these older negative reviews. I was there Saturday morning. Even though I didn't buy I actually had a very pleasant no pressure experience! Salesman Eric was knowledgeable and patient and manager Seth was equally good. I went in looking for something in the absolutely impossible to find 500cc range. They had some very nice used larger bikes for great prices. They worked out some good deals and financing on paper but the bikes were simply larger than I was looking for. That's the ONLY reason I didn't buy from them. more

Something has obviously changed since these older negative reviews. I was there Saturday morning. Even though I didn't buy I actually had a very pleasant no pressure experience! Salesman Eric was knowledgeable and patient and manager Seth was equally good. I went in looking for something in the absolutely impossible to find 500cc range. They had some very nice used larger bikes for great prices. They worked out some good deals and financing on paper but the bikes were simply larger than I was looking for. That's the ONLY reason I didn't buy from them. Again, something has to have changed in the years since the old reviews. By all means give these guys a try. They made a good enough impression on me that I felt compelled to take the time to register so I could post this review. Tell 'em Turbojoe sent ya... more

I advise everyone to look beyond this place for business! My husband was looking to buy a motorcycle and the salesmanship is nothing but distasteful! They kept trying to tack extra unnecessary items on top of the already very expensive price of the bike! We really got screwed over and found a much lower price on a better bike somewhere else! more

Worst shopping experience ever. They'd screw in a second if you aren't looking. Horrid customer serivce and follow-up. more

Worst shopping experience ever. They'd screw in a second if you aren't looking. Horrid customer serivce and follow-up. Do without it if you can't find it elsewhere. more

What a retched dealership. Worst service EVER. They quoted my husband a price on Monday and so he did a deposit BASED OFF THAT PRICE. We live 4 hours outside of PHX, and on our long drive today to go pick up the bike they had the audacity to call and raise the price a few hundred dollars. How totally disappointing. We would rather have chewed off our toes than given them a dime. We talked to the "manager" and he defended his employee's action. Turns out, on the town and country motorsports website, this "manager" isnt even listed. So I guess that makes them LIARS too. We ended up going to Apache Honda. What AWESOME service. THey were totally ethical and considerate and I would recommend them to anyone. Funny thing is, Town and Country screwed up big time. We paid more at Apache than we had hoped, but because of the wonderful customer serice it was so worth it. So I would strongly recommend that you avoid T&C at ALL COSTS. They are only in the business of ripping people off. Pros: not a one Cons: rude, unethical, poor service, untrained staff, etc more

What a retched dealership. Worst service EVER. They quoted my husband a price on Monday and so he did a deposit BASED OFF THAT PRICE. We live 4 hours outside of PHX, and on our long drive today to go pick up the bike they had the audacity to call and raise the price a few hundred dollars. How totally disappointing. We would rather have chewed off our toes than given them a dime. We talked to the "manager" and he defended his employee's action. Turns out, on the town and country motorsports website, this "manager" isnt even listed. So I guess that makes them LIARS too. We ended up going to Apache Honda. What AWESOME service. THey were totally ethical and considerate and I would recommend them to anyone. Funny thing is, Town and Country screwed up big time. We paid more at Apache than we had hoped, but because of the wonderful customer serice it was so worth it. So I would strongly recommend that you avoid T&C at ALL COSTS. They are only in the business of ripping people off. Pros: not a one Cons: rude, unethical, poor service, untrained staff, etc more

I agree especially with the last review. I to went there and purchased a couple of trail bikes and a trailer. I was told I was getting an incredible deal by purchasing these 3 items. Then they mind f'd me by keeping me there hungry trying on gear while they processed my paper work. LONGER THEN BUYING A CAR. I actually signed the Service Agreement or whatever they named the extended warranty. They gave me NO info until a couple weeks later when I had to look it up on what it covered. Also they didnt send my paperwork home with me but delivered it when they delivered the bikes. NOW they say I cant cancel it (2 weeks later) cause it is not technically a warranty but a service program. IT turns out it is more expensive then buying two new trail bikes. They are a scam and I am trying to get a hold of corporate now. PLUS like the last few post. OVER PRICED and NOBODY knows their jobs or anything about Moto sports. Pros: LOCAl Cons: employees and mind manipulation more

I agree especially with the last review. I to went there and purchased a couple of trail bikes and a trailer. I was told I was getting an incredible deal by purchasing these 3 items. Then they mind f'd me by keeping me there hungry trying on gear while they processed my paper work. LONGER THEN BUYING A CAR. I actually signed the Service Agreement or whatever they named the extended warranty. They gave me NO info until a couple weeks later when I had to look it up on what it covered. Also they didnt send my paperwork home with me but delivered it when they delivered the bikes. NOW they say I cant cancel it (2 weeks later) cause it is not technically a warranty but a service program. IT turns out it is more expensive then buying two new trail bikes. Pros: LOCAl Cons: employees and mind manipulation more

I urge you not to go to this establishment!! I was a first time buyer & expected, at the very least, the curtesy shown to me in the past by car dealerships (& that's not expecting much).I guess when it comes to this motorsports store, professional curtesy is non-existant.To start off, we purchased a trailer & 2 Yamaha trail bikes. We were told that since we were making such a large purchase, our gear would be thrown in for free. After picking out all the gear with a different rep that had little to no knowledge in her field, & spending what seemed like an eternity to receive feedback on our loan approval (of which we had impecable credit), we were then told that the best they could do was to take 20% off the gear (which the prices I found out later were rather inflated to begin with).Still feeling good about our purchase,we spent another 2 hrs waiting for the finance department & sales rep to get their stuff together. By this time, the store had closed & we had been there a total of 5 hrs.I'm still not sure what the hold up was.We were then shuttled in to speak with another rep responsible for closing up the deal. He spoke at a rate equivalent to that of an auctioneer & made several misrepresented statements.For instance we were told we should purchase these special warranties that would only increase our payment by $20 a month (we were never told that the grand total of these warranties, that ARE NOT bumper to bumper, equaled more than the cost of another bike!$4200 to be exact)Not to mention, the warranties are only for 2 yrs &found out later they are apparently are NOT CANCELLABLE! He also told us that we would have no problem refinancing our bikes.I'm finding out now, that this is VERY difficult to do.Our trailer was also delivered with different tires,missing the wheel in the front to move it,& had large spots of chipped paint.Including all their hidden fees & that rediculous warranty,our total came out to 2x the cost of the bikes and the trailer! Pros: NONE Cons: very shady dealings that were designed to rip off the customer more

I urge you not to go to this establishment!! I was a first time buyer & expected, at the very least, the curtesy shown to me in the past by car dealerships (& that's not expecting much).I guess when it comes to this motorsports store, professional curtesy is non-existant.To start off, we purchased a trailer & 2 Yamaha trail bikes. We were told that since we were making such a large purchase, our gear would be thrown in for free. After picking out all the gear with a different rep that had little to no knowledge in her field, & spending what seemed like an eternity to receive feedback on our loan approval (of which we had impecable credit), we were then told that the best they could do was to take 20% off the gear (which the prices I found out later were rather inflated to begin with).Still feeling good about our purchase,we spent another 2 hrs waiting for the finance department & sales rep to get their stuff together. By this time, the store had closed & we had been there a total of 5 hrs.I'm still not sure what the hold up was.We were then shuttled in to speak with another rep responsible for closing up the deal. He spoke at a rate equivalent to that of an auctioneer & made several misrepresented statements.For instance we were told we should purchase these special warranties that would only increase our payment by $20 a month (we were never told that the grand total of these warranties, that ARE NOT bumper to bumper, equaled more than the cost of another bike!$4200 to be exact)Not to mention, the warranties are only for 2 yrs &found out later they are apparently are NOT CANCELLABLE! He also told us that we would have no problem refinancing our bikes.I'm finding out now, that this is VERY difficult to do.Our trailer was also delivered with different tires,missing the wheel in the front to move it,& had large spots of chipped paint.Including all their hidden fees & that rediculous warranty,our total came out to 2x the cost of the bikes and the trailer! Pros: NONE Cons: very shady dealings that were designed to rip off the customer more

Town and Country is one of the worst stores I have ever been into in my life. They are rude and arrogant. I can live with poor customer service if they have great pricing. However, the prices at Town and Country are absurd. It might be a good place to go and look or try things on, but don't waste your money. You can get everything there for a whole lot less somewhere else. Just an idea of how crazy thier pricing is, they were selling a 50th anniverisary R1 for $30,000. As the other review stated, it has the feel of a used car lot. Go elsewhere! more

Town and Country is one of the worst stores I have ever been into in my life. They are rude and arrogant. I can live with poor customer service if they have great pricing. However, the prices at Town and Country are absurd. It might be a good place to go and look or try things on, but don't waste your money. You can get everything there for a whole lot less somewhere else. Just an idea of how crazy thier pricing is, they were selling a 50th anniverisary R1 for $30,000. As the other review stated, it has the feel of a used car lot. Go elsewhere! more

Most motorcycle shops seem to be pretty friendly, relaxed places. This place feels like they're trying to sell you a used car. I bought one motorcycle there and the salesman was nice but acted more like he was going in for a hunt than helping me find the right bike. Then the manager, the guy who does the paperwork or whatever, was just not very bright. I had to go back twice, once to renegotiate the loan because he screwed it up and he was just plain rude about it, and once again because he forgot to prepare and provide my registration. It wasn't a horrible experience, but I would absolutely never buy another bike there. Their service department is quick and they do nice work, though pricey. Go somewhere more local instead, like D and D on Mcklintock and Rio Salado in Tempe. more

Most motorcycle shops seem to be pretty friendly, relaxed places. This place feels like they're trying to sell you a used car. I bought one motorcycle there and the salesman was nice but acted more like he was going in for a hunt than helping me find the right bike. Then the manager, the guy who does the paperwork or whatever, was just not very bright. I had to go back twice, once to renegotiate the loan because he screwed it up and he was just plain rude about it, and once again because he forgot to prepare and provide my registration. It wasn't a horrible experience, but I would absolutely never buy another bike there. Their service department is quick and they do nice work, though pricey. Go somewhere more local instead, like D and D on Mcklintock and Rio Salado in Tempe. more