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Rick Case Hyundai

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19991 Villaview Rd
Cleveland, OH 44119

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(216) 416-6700
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Reviews
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I l ove Rick Case 4/8/2014

The staff is always friendly knowledgeable and patient with their customers. Apointments are easy to schedule and the technnicians get you in and out. more

Service Department 4/3/2014

We've bought six Hyundai's from Rick Case and one of the reasons is because of the outstanding service department! more

C D S 4/3/2014

Good customer service more

Not your typical Car Dealership 4/3/2014

Everything about Rick Case Hyundai Cleveland is perfect. Everyone is friendly and approachable. The service is excellent. What more can I say? more

Great service...period! 4/2/2014

Every service visit is optimal. Service was completed in a timely manner, my service advisor (Nick Vaccaro; thank God he's still there!!!) knows my car and is friendly and professional. He and TJ make you feel like you've made the best choice in service providers. You just need better lighting in the waiting area. Thats it! Keep up the great work. more

service 3/25/2014

service was very friendly and professional. cost of programming tooooo high. more

The kindness and helpfulness of employees 3/21/2014

Dealing with this dealership has been a pleasant experience. I would return if needing something else. more

Customer Service 3/17/2014

Always great service! more

Great service!! 3/7/2014

This is a top notch car dealer I have bough two cars there and there service afterwards has been great more

Sharon Lewis is Awesome 3/6/2014

When I lost my brakes on a very cold, icy day and contacted the service department they had me to come right on in and because the severity of my situation and it would take along time to resolve my car issues. Sharon jumped into action and provided me with a loner called and text me that my car was ready for pick-up the next day. This is awesome costumer service and is greatly appreciated. more

they care about the people that buy there cars 3/5/2014

I would buy Hyundai anytime and hope the people that like would mys would buy one to. more

Customer Service 2/12/2014

Every time that I've engaged this dealership, they have always been accommodating and very customer service focused more

Service 2/12/2014

The Customer Service is Super!!!!! more

5 2/10/2014

Sharon is awesome always gets us in and out while keeping us informed. more

Awesome service department 2/7/2014

Beyond improvement. Exceeding expectations! Everyone there is great, but Sharon is superb. Our family has purchased 3 Hyundai's from this dealership, and one of the best things about it is the service dept. Really. more

Rick Case Hyunda Cleveland employees are the best! 2/5/2014

I have bought 3 Santa Fe's from Rick Case Hyundai Cleveland and don't think I will ever buy anything else or go anywhere else to purchase or service a vehicle. From the Service Dept. to the Sales Dept., all the employees, are helpful, courteous & friendly. more

Great Customer Service 2/4/2014

Went in for a routine oil change. In and out in less than 35 minutes. Everyone was pleasant! more

Great service, Kind employees, customer convenience 2/3/2014

The service employees were willing to go to great lengths to satisfy my needs. They gave me a ride back to work and even dropped me off again to a nearby meeting when my car was not ready. I really appreciated that! more

Great 1/30/2014

Great more
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Additional information
  • Hours: Monday - Friday 7:30 AM - 6:00 PM; Saturday 8:00 AM - 4:00 PM
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: North Collinwood
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