Rhino Pest Control

WORST HEARTLESS COMPANY EVER!! I have satisfied my contract and now need to leave Vegas due to extreme financial circumstances. I have 6 kids and we are now broke due to job layoffs. I called to give them 11 days notice to cancel my service since we are moving out of state and the manager REPEATEDLY INSISTED that I have to give them 30 days notice and they will still come to my house and spray and I will be billed $55. He said it is only $55 which is a great price. I explained that when I have to go to my sister in laws house to eat dinner almost every night, $55 IS a lot of money. I explained that we are completely broke at this point which is why need to move to live with relatives and he responded that everyone is hurting right now and he cannot waive the 30 days cancellation in writing. After he kept insisting they will come out to spray on an earlier day before we move, I had to tell him if he does he will be TRESPASSING. He also said everyone has to give 30 days notice for cancelling all sorts of things like golf, and a bunch of stupid stuff like that. Funny, my husband's employer didn't give 30 days notice when he laid him off. THERE ARE LOTS OF OTHER PEST CONTROL COMPANIES IN LAS VEGAS - SAVE YOURSELF A LOT OF HASSLE AND USE ANOTHER COMPANY, SIMPLE AS THAT!!!! more

I signed up with Rhino about 3 years ago. Since then I have had no insect issues. I love that the payments come out of my account automatically. They let you pick the monthly timeframe to have them come out so it will coincide with payday. Whenever I have had an issue, (ie: wasn't home for them to spray inside) they take care of it the same day or at least within 24 hours at no charge. My neighbors all use them and we are all happy with the service and the lack of pests around our house and property!\r Highly recommend their service and their price is great! more

I was recently approached by a representative of Rhino Pest and I agreed to let them service my home and I am very pleased with the results. Their technician explained the service to me and did a great job. I am happy they found me and look forward to being pest free from now on. more

I am thoroughly pleased with Rhino pest services. I've been with them for 2 years now and found them to be punctual, professional and accomidating. there have been several times that I needed to reschedule the morning of the service and they were able to accomidate without any hassles. There service is very thorough and if I ever have a problem in between my services they come out for free. Great company!!!! \r more

DO NOT USE THIS COMPANY!!!!! I had this service for 1 year and while they got rid of the bugs, the headaches came with the office and billing. This company took money from my account without authorization because I was 10 days late. They refused to wait for payment. If they have your credit card information, they will charge for your services when they want to. They schedule appointments at the their convenience, not yours! What kind of customer service is that!? Also, they call you constantly till they get payment. Even when you have already told them that payment is in the mail. If you ask to speak to a manager they always tell you that he will call you back and he NEVER does! If you sign a contract with them you have to send a written letter to cancel your contract and it has to be done at least 60 days before expiration. Really!? More work for the customer? Spend your money wisely and stay away from this company. They are unprofessional, do not care about the customer and rude. THEY SUCK!!!!! I am sure the positive ratings on here are from their employees! more

Ever since I went with these guys, I have seen spiders I've never sen before. I have been a resident of Las vegas for 30 yrs and have never seen a scorpion. The first time they sprayed I saw my first one. They just sprayed my residents and I saw the biggest spider I have ever seen. Took photo of it. Do not use these guys Cons: dosen't get rid of problem more