AWFUL! We are a military family who was stationed overseas. I called while still living in Germany to situate a great place to stay for my dogs. The lady sounded very nice on the phone and they were helpful when I needed to change dates. That was the best I can say for this place. We left the dogs for about a week. They were supposed to be bathed, nails clipped, the works. My 3 lb Yorkie was soaking wet and stunk like wet dog, nails not clipped, hair matted, etc. The lady's excuse, "Ma'am she wouldn't let me brush her out." Also, my Lab picked up something from the kennel... sounds like kennel cough even though she had her Bordetella. The place was dirty, the staff seemed like they didn't care about my complaints about my soaking wet dog. Basically, I got the "eye- roll" treatment. NEVER going there again. Welcome back to America!
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