Red Lobster

2.9
7 reviews
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id: 7061031
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4408 Old Wake Forest Rd
Raleigh, NC 27609

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(919) 872-5608
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Managed by Uberall
Main categories:

Seafood Restaurant

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Other

Reviews
( 2 )
( 1 )
( 1 )
( 0 )
( 3 )

Best

I was there on Tuesday 4/8 for lunch and the service was outstanding. We never had to ask for drink refills or anything else for that matter. The server was on top of everything. ...

Worst

I also love Red Lobster but we had such a horrible experience going to this location...the waitress got upset at us because we let them know the appetizer they brought us wasn't t...

HORRIBLE EXPERIENCE! 1/13/2011

I also love Red Lobster but we had such a horrible experience going to this location...the waitress got upset at us because we let them know the appetizer they brought us wasn't the one we asked for. Then, the whole time we were eating she never approached us to ask if we were doing ok, she just brought us drink ONCE. After eating, we literally had to ask another person to bring us the check. We felt as if they were ignoring us on purpose. I never felt like this in ANY restaurant! very rude and WORST customer service EVER! don't go there!! more
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Horrible Service! 6/30/2010

My husband loves the Red Lobster chain and I do too, but this particular Red Lobster has lost our business. We went into the restaurant to be seated (went up to the podium) and exactly three employees where there and did not acknowledge our presence (though they certainly saw us standing there waiting to be seated). I completely understand being busy, but not even telling us "we will be right with you" or any other comment is unacceptable. We ended up leaving 5 minutes later without saying a word to them since obviously they don't need business...so I guess with their attitudes towards the customer. I would NOT recommend this Red Lobster, but still would go to any other in the chain. Pros: good food Cons: Bad service more
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Great Experience 4/11/2008

I was there on Tuesday 4/8 for lunch and the service was outstanding. We never had to ask for drink refills or anything else for that matter. The server was on top of everything. The food was great and the biscuits really make the meal. I also noticed that the sanitation score is now a 99.5. That is much more what I would expect from a Red Lobster. Pros: Service was outstanding. more
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87 sanatation grade 3/29/2008

Red Lobster is a good chain restaurant, and the servers do a good job here. I really like this Red Lobster but something is wrong in the management when they don't pay attention to the details. If Red Lobster continues this way, they will get nasty like the Pizza Huts did. Pros: They put a lot of attention to good taste more
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Established Chain continues to shine! 12/8/2006

We dine here twice a month or more and love it. I recommend going early because it gets really crowded. Service has been good and not-so-good, but lately 99%great! Prices are reasonable and the orders are always correct & hot! My only complaint would be that in the 23 years I've been going, they've never updated the decor.... Pros: Fast service, good food, affordable! Cons: Sometimes loud & over crowded more
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worthy standard 3/28/2006

While some may be looking for trendy ambience (and paying for it) this national chain standard delivered very nicely for our family on a late lunch /early dinner outing. It was during "lobsterfest" so the lobster bisque soup was very good. All in all good food , good service, and good value, and an enjoyable experience. All without pretence, and attitude. Pros: good food Cons: needs redecorat more
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Owner Message

  • At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Raleigh Red Lobster.

Editorial

  • Red Lobster is a good place for families who like seafood. The restaurant provides coloring sheets for the kids as well as a kids menu...

  • 8/28/2012 Provided by KidScore
Additional information
  • Hours: sunday: 11:00-22:00, monday: 11:00-22:00, tuesday: 11:00-22:00, wednesday: 11:00-22:00, thursday: 11:00-22:00, friday: 11:00-23:00, saturday: 11:00-23:00
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