I have gone to Rancho Park for a little under a year with my small puppy. The vets have been very nice and personable and for a while, that was enough to make us return. Even most of the office staff was friendly! But, I'm afraid one of the vet's wives is the office manager and she is the single reason why we are no longer going to this vet. She is rude, patronizing, impatient, and makes you and your pet feel like you don't belong there. I am one of those people that get along with everyone, but, I actually left there in tears once because of her lack of personability. I strongly do not recommend this clinic simply because of this incredibly negative front person they have there.
Pros: nice vets, clean
Cons: the office manager, patronizing, RUDE!!!!
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