My husband and I were recently involved in an accident which totaled our truck! It was emotionally and financially a big hit to us; our truck was the vehicle that ensured we could perform our volunteer services as K9 Search and Rescue volunteers and replacing it wasn't in the budget for another two years. On the way home from training with the hounds we stopped at RK Chevrolet to look at a Traverse we found online. We received immediate attention (not unexpected for a car dealership), but it wasn't pressure selling. Sheldon H. asked questions and listened to us. Not seeing the vehicle on the lot that met our needs he immediately did a search to find what we wanted. Since this was going to take time RK let us bring our SAR K9 partners into the showroom and everybody was so friendly to them. We quickly found the vehicle we were looking for, they arranged to have it brought to RK and we painlessly neogiated financing we could manage. Upon delivery we were told extras had been added to our Traverse which increased the sticker price, but they worked with the bank to ensure the payment was within our budget. I am not a fan of the process of buying a car, RK changed that-I felt "listened" to and "understood". Sheldon was very respectfuly and receptive to our every need. PAINLESS... Thank you
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