Pro Active Berlin

This place was the answer to all my problems. I was going to a mechanic and the car would never be 100 percent. Either he didnt know what he was doing or he knew exactly what he was doing. Since I brought it here it has run perfect for the last month. Im a new customer here for sure. more

Very good people and service. I appreciate all of the work they have done for me several times. more

I knew they were a good shop when they seemed to know about my specific model (I-30) and the problems they have. The mechanic was right on with what I had read about the car. I felt comfortable with them from the And the car runs great now. more

I took my BMW to this shop to have the brakes worked on and the guys I dealt with were great. They charged a fair enough price and got the work done quickly. I couldn't have asked for much more. more

They did a good job when repairing my vehicle. The shop is in a good location for me, and my vehicle is running good now. more

I have had 2 cars that I have brought here. They both run great and the repairs that pro active did are still in good shape. They have a straightforward; fix it right the first time attitude. I like that. more

I am very happy with the service I receive every time I go here. The people are nice and the work is excellent. Never had anything but a good experience here and I always leave with my problems solved. more

5 star staff! I needed my car fixed quickly because it is my only means of transportation for work. I took it in to have the starter replaced and they were able to complete the job faster than I thought they would. I am happy with the work and everyone I came in contact with. more

They did good work on my truck. Fast and good, in and out. No problems. more

I have been a customer for over a year and they are always great. I trust them with all repairs on my vehicle. more

Pro Active was very responsive to my needs and prompt. They did what they said they would do. I’m always happy to pay for this kind of service. I highly recommend this facility more

Good service and explained the problem in detail. I would give them a full 5 stars. more

Great Experience. My car broke down late on Saturday and Pro Active was able to take it in and provide a loaner car. My car was diagnosed Monday morning and professionally repaired. more

I enjoyed the guys up front. Really helpful, intelligent staff. My car was in for a couple hours for suspension work. I appreciated getting dropped off and picked up from work too! more

i have been taken my car to many automotive repair shops before they realy good and i trust them & they very awesome people thank u for serviceing my car more

Pro Active Berlin is hands down one of the best auto repair shops I've been to. I haven't always had the best experiences at auto repair shops. I must say, these guys were wonderful. The employees were very knowledgeable and made me feel at home. My 2004 Maxima needed a brake job and they gave me a GREAT price. I didn't have to call and harass them and ask them when my car was going to be ready. They quoted me a time frame and called me as soon as it was ready.Really good customer service that is hard to come by these days! Definitely a pleasant experience. I felt very respected and didn't feel as though I was getting scammed. Great shop!! I will definitely take my vehicle there for future repairs!! more

they have been woeking on are cars for years now and we alweys happey last time coming dwon from austin my honda brook dwon and i had to take it to a shop there and they told me it need a head jop for1100$ so befor i ok i call pro active and they ask me if they can tow it for me so i agree and the nexet day they look it at the and it was only the water pump for 328$plus 125$ so i came up ok aftar all and i had ny best and truste guys to work on it they may not made too much money of me but they still have me a customer for life more

I'd been going to this garage for many years. Oddly my alternator was replaced every year for 4 years. I just couldn't figure it out, why on earth did the alternator keep on failing me. Mike told me it was my car and that this was a problem with my car. So the last time it went out, I was sitting in the waiting room when Mike asked me if I would like to wait in his office because it would be a couple of hours before my car would be ready. I accepted. We got back there and he started making advances towards me. I'd been going there for years and trusted this guy, but then he suddenly slipped his hand up my shirt and undid my bra. I just ran out of that office scared stiff. He followed me out and realized that he had really messed up. So he said I could take his car and just come back in a couple of hours. I did take his car, it was a BMW. Later I picked up my car and I never went back there. Of course months later the alternater went out again, so I took it to the dealership and they told me, it wasn't even the right part for my car. I paid Pro Active $700 x 4 to fix my car. I paid the dealership $1200 ...I haven't had any problems for 4 years. Another time I was waiting in the shop and this guy came in and was really angry. He said they just did a oil change and he check the oil was dirty. I heard that Mike guy really pretend like it was just an oversight. Pro Active is very deceptive...and don't let your daughter go there alone, the guy just can't keep it in his pants....I hope his wife read this. more

Watch out for the owner. He likes to take women into his office and do the dirty. He tried it with me. more

I have been using ProActive Berlin for several years. They have worked on a Dodge, a Ford, a GMC as well as our cars. Good people down there take care of me and my vehicle. more