I am a white girl who used to have a long hair then cut short and regretted so badly. I`m new to hair extensions I've never worn them before. I went to that store to buy hair extensions in Feb. Stuff where one of the nicest people I have ever met! There were few gentlemen working there , all with genuine smile ,not fake like some places. Acknowledging me upon entrance they kindly offered their help if I need one. I told them that I`m new to ""fake hairs"" and dont know anything about them but want to have a 16+ inch hair. Young man was a great observer and good listener . By taking the info I gave him he disappeared not for so long and shows up with the same exact quality and the same exact color of my hair (my hair is black with red highlights). He found the exact the same things what I wanted! I was embarrassed to tell him that I dont know how to use it. Sensing my lack of knowledge he took his time and explaining all details he walked me through each step helping me to clip on each weft. That's the great customer service right there! The importance of the business is not only being able to count the numbers but what you do for making those numbers! I had the wonderful expression there! Those people delivered the greatness and I give the 5 stars and I will recoment them to everybody! I spent $75 on my extensions and enjoy every penny i spend on them! I wear them every day and clips are the best! I dont fry them with heat or use hair spray them. Since Feb I washed 3 times. I brush them gently and they dont even shed. \r
Warm,kind ,smiling, caring, offering their help , being a good listener is thats what every customer needs wherever they go to spend money. And these guys did all of the above. I dont know what the previous ladies are talking about..maybe they were having a bad day. Keep up the excellence Popcorn!:)\r
Sincerely,\r
Nikoletta.\r
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