Poolwerx Cedar Park

I paid $134.78 to have a new solid gold 14k lobster claw attached to my 14k gold neckless as an express repair. After a two hour wait I received my neckless back which I immediately checked with a magnet I brought with me and I was shocked to see my new 14k lobster claw stick to the magnet so I showed the clerk Rosaline Williams even before I left the store but she couldn't say why and she called another employee over who said he could not see the magnet grab the neckless and he brought out what he said was a high power magnet and the two clerks said it did not react to there magnet which it didn't So I put the chain in a straight line and put my weak magnet near and the chain was no longer in a line. So they had no choice but to finally agree that my new gold clasp was not 100% gold as I was told before the repair and after. So after I proved what I knew all along they agreed to switch it back and give me my money back. That was when the clerk said the new 14k solid gold lobster claw has a metal spring inside and that's why it was magnetic and so it was NOT 100% gold at this time I was not going to believe a word from there clerks. the clerk handed me my neckless in a bag and said to me ""sorry I was having a bad day"" She was careful not to apologize about saying the claw was 100% 14k gold when it was not and to be very ugly and rude to me after I expressed that something was not right. all I wanted to do was get out of this place as fast as I could. I took my chain they gave me back and hit the door running she says come back I need your card to refund. So I went back and handed my card to the clerk and that's when she said do you want your ($85) lobster claw back? As she was handing it to me. So I said no just through it out. I was so shocked that they did not put the chain back the way it was before they messed with it like they said they would do. I almost left without the other part of my neckless? I called her out on that too and This is when the clerk told me to leave so I did as fast as I could with my chain in two pieces with NO REFUND. These people are not honest and I am still waiting for my money back. Beware if you choose to do business here more

Not good, took my pearls to be restrung. Cost way too much but I though well should be done correctly. Wrong. They were clasped together when I got them back from being fixed. I tried to unclasp them at home to wear and the cheap clasp that was not the original clasp had broken and the pearl was too close to even maneuver the clasp. Never, never again. Very disappointed. They are offering to fix them of course, but…..we will see. more

Not good, took my pearls to be restrung. Cost way too much but I though well should be done correctly. Wrong. They were clasped together when I got them back from being fixed. I tried to unclasp them at home to wear and the cheap clasp that was not the original clasp had broken and the pearl was too close to even maneuver the clasp. Never, never again. Very disappointed. They are offering to fix them of course, but…..we will see. more

Worst experience ever very bad service low quality used rings the owner looks like he is drunk never ever go to cedar park jewelry more

Worst experience ever very bad service low quality used rings the owner looks like he is drunk never ever go to cedar park jewelry more

The people at Cedar Park Jewelry were fantastic! They welcomed me immediately and tended to my needs very quickly. I came in to sell an old wedding band and a few gold pieces. They were the highest offer out of several other local jewelry stores by $100! Hands down, I would sell to them again! more

The people at Cedar Park Jewelry were fantastic! They welcomed me immediately and tended to my needs very quickly. I came in to sell an old wedding band and a few gold pieces. They were the highest offer out of several other local jewelry stores by $100! Hands down, I would sell to them again! Pros: null Cons: null more

I had a great experience, I was going to Cedar Park so I gathered a few pieces of gold up out old boxes and went by the store. Came home with enough cash that really helped! Pros: null Cons: null more

I had a great experience, I was going to Cedar Park so I gathered a few pieces of gold up out old boxes and went by the store. Came home with enough cash that really helped! more

I would recommend weighting your jewelry before and after you get your jewelry. Just be warned. I know the gold band I took in to be combined with another ring I had is now much lighter and the band is no longer square. I know this because I have the wedding band that was the companion to the gold band and they no longer match. This wedding band which is 1/3 the size is now thicker than the band. I did complain via an e-mail on their web site....but never heard back. I guess they didn't want to address the issue. Just be warned. I am happy with the creation of the new ring....but it is definitely lighter and the shape has changed. Wish I had weighed it!!!! more

I would recommend weighting your jewelry before and after you get your jewelry. Pros: null Cons: null more

They do wonderful custom work!!!! I had decided to get myself a right hand ring. I started my search on the internet for just the right ring but got no where, the ring I liked was from an internet only jewelry retailer and I didn't want to spend that kind of money on something I couldn't hold and see in person. So then, I started looking in jewelry stores. I looked in malls and I looked at the big chain jewelry stores, but again I was not finding what I wanted and some that were "maybe's" cost too much. Then one day as I was driving home on 1431 I saw the sign for Cedar Park Jewelry and thought 'yeah let's look at something local'. I walked in the store and was instantly greeted by one of the staff. We began looking at the rings available, and although they were beautiful nothing was 'speaking out to me'. I thanked the lady behind the counter and turned to leave when just before walking out I saw the sign "custom work" . I instantly thought of the ring that I liked on the internet, so I turned around and went back to the counter and asked about their custom work. We looked up the ring I was thinking of and here's the best part I was able to use the foundation of that ring and add to it to make it the ideal ring for me. The end result was we designed a ring the way I wanted it to look and absolutely surpassed anything I saw on the internet or in another store. I just love the ring we created, I've had it for about 3 months now and I wear it everyday and I get tons of compliments on it. My secret delight is also knowing that there is no ring in the world like it, I have the only one. Cedar Park Jewelry exceeded all my expectations and I love the ring I bought from them. I tell everybody that if you want the perfect ring for yourself go get a custom design, and the one I'm wearing was designed by Cedar Park Jewelry. more

They do wonderful custom work!!!! I had decided to get myself a right hand ring. I started my search on the internet for just the right ring but got no where, the ring I liked was from an internet only jewelry retailer and I didn't want to spend that kind of money on something I couldn't hold and see in person. So then, I started looking in jewelry stores. I looked in malls and I looked at the big chain jewelry stores, but again I was not finding what I wanted and some that were ""maybe's"" cost too much. Then one day as I was driving home on 1431 I saw the sign for Cedar Park Jewelry and thought 'yeah let's look at something local'. I walked in the store and was instantly greeted by one of the staff. We began looking at the rings available, and although they were beautiful nothing was 'speaking out to me'. I thanked the lady behind the counter and turned to leave when just before walking out I saw the sign ""custom work"" . I instantly thought of the ring that I liked on the internet, so I turned around and went back to the counter and asked about their custom work. We looked up the ring I was thinking of and here's the best part I was able to use the foundation of that ring and add to it to make it the ideal ring for me. The end result was we designed a ring the way I wanted it to look and absolutely surpassed anything I saw on the internet or in another store. I just love the ring we created, I've had it for about 3 months now and I wear it everyday and I get tons of compliments on it. My secret delight is also knowing that there is no ring in the world like it, I have the only one. Cedar Park Jewelry exceeded all my expectations and I love the ring I bought from them. I tell everybody that if you want the perfect ring for yourself go get a custom design, and the one I'm wearing was designed by Cedar Park Jewelry. more

We decided to go to Cedar Park Jewelry to see about having a custom design done for my wedding ring. They were so wonderful and professional. The ring came out so beautiful and it was such an easy process. We traded in gold and diamonds that we had from a previous ring and also used some diamonds from another ring that we had. The process was painless and I would recommend them to anyone. If you want a one of a kind wedding ring and a painless process then go to Cedar Park Jewelry more

We decided to go to Cedar Park Jewelry to see about having a custom design done for my wedding ring. They were so wonderful and professional. The ring came out so beautiful and it was such an easy process. We traded in gold and diamonds that we had from a previous ring and also used some diamonds from another ring that we had. The process was painless and I would recommend them to anyone. If you want a one of a kind wedding ring and a painless process then go to Cedar Park Jewelry more

I have waited years to have the ring of my dreams and Cedar Park Jewelry made my dreams a reality. George Poe, the owner, assisted me on my first visit to the store and was patient and very knowledgeable while suggesting various designs for my ring. Jessie, the CAD designer, took it from there and was absolutely fanstastic to work with. She took my thoughts, diamonds and old gold and created a ring that far exceeded anything that I could ever have imagined. She was very easy to work with and kept me involved in all aspects of the ring, from the renderings and its changes, to the wax design and finally to the finished product. I felt truly included every step of the way. I can say I will definitely be the one that everyone whisper's "did you see her ring?" when I walk into a room. Thank you so much Cedar Park Jewelry (and my husband!), I'll treasure my ring and would encourage anyone to use them. more

I have waited years to have the ring of my dreams and Cedar Park Jewelry made my dreams a reality. George Poe, the owner, assisted me on my first visit to the store and was patient and very knowledgeable while suggesting various designs for my ring. Jessie, the CAD designer, took it from there and was absolutely fanstastic to work with. She took my thoughts, diamonds and old gold and created a ring that far exceeded anything that I could ever have imagined. She was very easy to work with and kept me involved in all aspects of the ring, from the renderings and its changes, to the wax design and finally to the finished product. I felt truly included every step of the way. I can say I will definitely be the one that everyone whisper's ""did you see her ring?"" when I walk into a room. Thank you so much Cedar Park Jewelry (and my husband!), I'll treasure my ring and would encourage anyone to use them. more

Some of their silver estate jewelry pieces are not genuine. I had a piece tested by another jewelry repair shop and they said it was costume jewelry. Out of several I had bought, that was the second one that wasn't real siver. One of those was $20 and the other $35 or so. It wasn't a lot of money but you should get what you pay for. And they are not returnable. more

Some of their silver estate jewelry pieces are not genuine. I had a piece tested by another jewelry repair shop and they said it was costume jewelry. Out of several I had bought, that was the second one that wasn't real siver. One of those was $20 and the other $35 or so. It wasn't a lot of money but you should get what you pay for. And they are not returnable. more

I had been wanting to get rid of some of my old jewelry but had been putting it off. I heard about Cedar Park Jewelry and decided to go check it out and was pleasantly surprised. I had a an idea of what I wanted to do with my old jewelry, but wasn?t sure if it was possible. I took in my old gold that I didn?t wear anymore and a sketch of a design I wanted, and worked with George. I wanted to melt down the gold and have a special charm made for my sister and myself and asked if the design was possible. George said they were able to do what I wanted, and in as little as a couple of weeks, I had the finished product back. I was absolutely amazed at how they were able to bring my drawing to reality. I love it and it turned out so well! They were very friendly and helpful. I?ve already sent two of my friends in and highly recommend them to everyone else and if you do go check it out, ask for George. He is the person who helped me. He is honest, knowledgeable, friendly and just all together awesome! Cedar Park Jewelry is now my jewelry store and I won?t go anywhere else! more