Planet Honda

Caution to everyone who is dealing with Planet Honda. They would bait and switch and are not upfront. They asserted very convincingly that I can bring the best written quote from any competitors and they will beat it by $300. When I went back with the written quote, they started splitting hair in every way they could to refuse to honor on the commitment since the quote was competitive. Pros: null Cons: null more

This is about the Honda service departments. I took my car to Planet Honda because a warning light came on and they were close by. They charged me $100 dollars, told me about a major engine problem (although I was having no problems before or while the warning light was on), recommended and quoted the repair cost, and sent me on my way -- warning light still on. Since I was not having any problems (other than the light) I took the car to Bosak Honda. They charged 1/2 teh amount for the diagnotic ($50.) They said the warning light indicates that a major problem may surface but did not recommend the repair since I was having no problems. The price they quoted for the eventual repair was hundreds of dollars less than Planet Honda, and they turned the warning light off so that I could tell if any future occurences happened. Conclusion: Service at Planet Honda is more costly and less helpful. more

We bought our CR-V here in August 2008, and we will not make the mistake of ever going back to this dealership. Part of our purchase agreement was that they would fix the front bumper on their ?certified car? since someone had obviously backed into it. We were told it would be no problem and would be called when the part was in. It took 6 weeks of us calling to get the car fixed and we are now being charged rental fees. I have called numerous times and have even gone back to the dealer to straighten this out to no avail (it is now October). Two calls to Honda Corporate have not solved the problem and we've had to resort to filing a complaint with the state's attorney general. Pros: Free Bottle of Water Cons: Lack of professionalism and common courtesy more