the petsmart grooming salon on hanes mall boulevard in winston salem nc is absolutely horrible! i would not recommend taking your dogs to that place. the groomers there are rude and very unprofessional. they did a terrible job on my dog. his hair was very choppy and uneven, only half of its nails were done, his ears were dirty, and he smelled dirty. more importantly they scraped his belly and underarms and he had cuts around his private parts. i received a ""report card"" stating that ""shelley"" was his petstylist. the report card was only half filled out and very sloppy. i do not know what type of training petsmart requires its employees to have, but they obviously do not require any skill what so ever. i addressed the concerns with one of the girls and she got very huffy (i dont know her name because she wasnt wearing a vest like the others, only a skimpy tank top) and basically told me i couldnt bring my dog back if i was going to complain. after leaving i could hear her cursing thru the door/window. i could not get out of there fast enough. i will never return to petsmart ever again!!! Horrible Horrible Horrible!!!
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