Pelham Post Office

Susan IS rude. If not blatantly obvious , then passive aggressive/sarcastic rude. Example , when she worked at Shelby Animal Clinic , she called me 3 times to see what we were going to do with our sick dog...??!! (Guess they hoped we would use them for cremation thus overly charging on that as well.) Then she worked at Alabaster Post Office , where I had never been waited on by her , so I don't know how she was there , to be honest. But , on 2 occasions at the Pelham , Alabama Post Office , she was very condescending to a hispanic man. And , when I was waited on by her , she made a comment like : "It's good someone knows how to do their packages..." , like I'm supposed to be relieved that she approves of me.If I'm not mistaken , taxpapers pay for this government worker's paycheck and benefits.I guess next she will be working at another nearby post office...( red flag )..... more

I walked into the post office to mail an envelope. The lady with the long hair pony tail was rude to the person before me and I knew I was going to get it too. Yes, it will fit in my mother's mailbox. I am not having my mom to drive to the post office for it. She kept asking questions. I am like no, no and no. Finally a total comes. I handed my five dollar cash. I couldn't hear her at all. I said excuse me, what you said. She grab that five dollars and I just said I will have to tell my friends not to come here. I am hard hearing and for her to be rude to all the people to come in there. She needs to find another job. I am sorry, but I left there very angry at her. This was Saturday, Dec. 4th around 11:45 a.m.. I will not go there again. more

WHY MUST IT BE SO DIFFICULT TO MAIL SOMTHING???? I am speaking from my experience and have talked to others in town and found that those that I talk to have similar experiences with this post office. I sell stuff on Ebay and have done so since 1997 so I mail alot of stuff (average 50 -100 packages per month) I mailed a little priority box last week and apparantly one of the two postage stamps that were put on the box by a different post office came off during transit. The package was marked with a rubber stamp AND a post-it note with the same stamp that said "Returned for more postage" and "take this package to the post office and just add more postage" The package cost $4.80 total shipping, there was a $4.00 stamp on the box and apparantly the one for .80 fell off during transit because it was a sticker type stamp. I should have only paid .80 for additional postage and the lady made me pay $4.80 all over again. We got into a small arguement over this..... Found out from another post office that this lady was totally wrong. There are only 3 people that ever work at the window at this place and they are the Gustapo's of mail. I usually go out of my way about 7 miles past this post office to a different location that works by the USPS rules. I order the free mail supplies that you can order from www.usps.com that us Ebayers use to ship with and my home delivery person WILL NOT and refuses to deliver them to me because she would have to get out of her truck to leave the supplies. Also our home carrier has broken the mailboxes of everyone in our subdivision....she breaks off the two metal clamp things that hold the mailbox closed.. I have called the post office and the main USPS headquarters to complain about this 7 times and nothing is done.... HOW HARD IS IT TO GET SOME MAIL AND TO SEND SOME??? If you have to mail something....do not go to Pelham Post office !!!! more