Thank God we got away. I didnt even sign a lease with these people yet it was by far the worst experience I have ever had with a management company. Complete lack of professionalism. Not to write a long story but here is a quick example of why all should avoid Parkoff properties: My gf and I found a great apartment which was moderately priced in an area we loved. We filled out the extensive application and provided ALL personal documentation required (employment history/proof, previous living, w-2/1040, bank statements, SS card, passport). We are both fully employed making plenty of money and in good standing credit-wise. After sending the package in, we waited 2 weeks for a response. Finally an email saying we were not approved. I called to find out why and was told by Evelyn Jaco (leasing agent) that they could not get a credit score on my gf. I asked if that was the only issue and was told, ""Yes, otherwise everything looks good."" So, in a matter of 15 minutes, my gf had gone on to a credit score website, paid a few dollars, and emailed the full credit report and score in to Evelyn (so by doing her job do we get our app fee back?). No response. When I called the following day, I was told, ""No, you are not approved still. You do not qualify."" Evelyn could not provide a reason why other than ""You don't qualify."" No explanation or reason. I pressed and asked but she was clueless and dismissive. \r
I am currently still waiting on my security deposit to get back (since that is required with the application as well) and also waiting on a follow up conversation with the ghost leasing manager who made the final call. Needless to say, it is actually a blessing we did not get the apartment because I can't imagine the non stop headaches that would have continued throughout our lease with these people. STAY AWAY!!!!!! Even if the apartment is great, Stay away from Parkoff. Worst management company around.
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