A good dentist is hard to find so when you find one that is professional, friendly, thorough, gentle and flexible you latch on and don't let go!
I found Dr. Balikyan through 1-800 DENTIST because my old dentist had recommended me to see a periodontist which wasn't covered under my insurance. So I decided to find a dentist with a gum specialty for a 2nd opinion and if I needed a specialist I would go at that time.
I was connected to the office and Jennifer was super helpful on the phone answering my questions and recommending that I contact my insurance just to make sure I'd be covered. I made my appointment for 2 days later in the week.
I got to the office and the waiting area was clean and smelled nice. They have a fishtank that separates reception from the dentist chair area in the back (just like in Finding Nemo!). Jennifer greeted me and got me all my startup paperwork. I had to wait a bit after filling everything out, but it wasn't her fault, the doctors were just backed up.
When I got called back to see Dr. Balikyan he was so professional and friendly! He listened to my problem without interrupting and then explained my options and treatment possibilities. In fact, he explained everything through every step of the process: consultation, exam, xrays, treatment, 2nd xrays and future care. No treatment was forced on me and everything was laid right out for me to evaluate on my own with no pressure. Carmen, another of his staff, brought me a print out showing what my insurance would cover for the procedure I was able to get that SAME DAY and what my share was, so there was no question as to the money involved...no surprises at the end.
I just had my follow up appointment today and I had the same great experience. Excellent communication, professionalism, explanation of treatment options and plan of attack for healthy gums and the whole staff is incredibly friendly. I really can't say enough great things. If you are in need of a dentist I HIGHLY recommend Dr. Balikyan.
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