PORTO Furniture & Interior Design at North Hills

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I noticed the citysearch signs on porto's door. decided to come on here and relay my experience of working with Porto. They have one of the biggest selctions of furniture in the triangle. They have quality peices for a fraction of the price you'd pay elsewhere. I know good quality furniture and the prices you pay for the peices you get at porto are remarkible. It's a great place to go if you're working on a budget, or if you just want excellent furnitre. Just the design experience alone is enough to set them apart. One of the designers from the Raleigh store came to my house and had great ideas. and for the first time i had a decorator who listened to me and what I wanted. He made me think outside the box as well. and showed me a few things I would have never thought of doing. It did take awhile to recieve my peices which I was already prepared for before I perchased. But i never once had to call to check up. the salesperson i was working with called me on a regular schedule to inform me on where we stood in the process.. The store itself is a beautiful place to walk into and just look around. Even without furnitre Porto would be great place to just walk into too look around. but all the great furniture from around the world just makes it an experience you'll never forget and want to tell everyone about. The experience and knowledge the staff has at Porto is incredible you wont find a place like Porto where you get the full experience. Great service, Great furniture, Great Ideas, all at a great price.. I have pleanty more to do to my house. and I'm 100% confident that Porto well keep giving me the experience i've been telling you about. Pros: Both Stores are beautifuly done. Great service Great prices.. the Design service is like no other. Cons: Parking seemed to be an issue. more

I'm frankly stunned by a recent "review" of Porto by someone who claims to have had a less than delightful experience ordering furniture there. My experience couldn't be more different. I've gotten furniture and original art from Porto (the Raleigh location). And I rest happy in the knowledge that my pieces are of such high, handcrafted quality that I will someday pass them on to my chlidren as heirlooms -- just as my mother and grandmother before me did. The shopping and ordering process was also pure pleasure. Emily Barrett is one of the sweetest, most helpful people/interior designers I've ever met. She worked tirelessly with me to make sure I was happy with my purchases and that they would be the right complement for my existing decor. Couldn't have done it without her! To hear someone calling her "rude" or "unethical" is so opposite my experience that I find it, well, unbelievable, frankly. Go to High Point when the finest quality home furnishings and accessories are available right here, in Porto? No way. If you want fine furniture from a beautiful showroom where knowledgeable designers will help you make the right purchases for your decor and your lifestyle, head to Porto. Enough said. Pros: high-quality, hand-crafted furniture from environmentally sensitive manufacturers, excellent service Cons: the amount of time you have to wait for handcrafted (rather than assembly-required) furnishings more

Porto claims to be into 'green living', but the only green this company is interested going after is your money. You will wait FOREVER for your furniture to arrive while this company draws bank interest on your deposit for months, and in the end you still might not end up with any furniture. Admittedly, the majority of the items on the floor are well priced, and high quality, but Porto has very unethical practices on special orders. In my case, I put down close to a $5000 deposit on furniture items. The two most expensive pieces were due in 6-8 weeks, and the accessories were due within a month, according to the sales person that helped me. At the 8th week, I was told almost everything was on back order. At the 12th week, when I had no furniture, I asked to cancel my order, but, Emily Barrett, the owner said, "only another 2 weeks." I took her word, as I had taken it before that the order would be, 'done in just a couple more weeks" At 15 weeks, the largest pieces STILL weren't done but owner, Ms. Barrett sent several nasty emails 'directing' me to accept delivery of the accessories or I would 'have to pay storage' fees - per 'my contract with the company'. When I asked for a copy of the original paperwork, she created NEW paperwork minus the large pieces and back dated it to the date of the original purchase - can you say UNETHICAL? Do yourself a favor - avoid special orders from this company. They'll hold onto your money, and string you along for weeks. IMO, you're better off going to HighPoint, and getting items that are just as nice, and 'green' as the items at Porto. There are also probably decorating services in the Raleigh-Durham area with better ethics than Porto. While I'm a bit 'bitter' about the items I was forced to take, they 'are' nice, and I know that 'what comes around goes around.' Their business will eventually 'pay the price' for their low standards, questionable ethics, and poor business practices. Pros: Items in stock and on the floor are well-priced, and very nice Cons: Unethical practices regarding special orders, rude owners, 'customer loses' policy on disputes more

This store is just outstanding! After looking all over the Triangle, I was able to find furniture here that was decidedly unique and of superior quality. The service was excellent and I got what I ordered in a timely fashion, considering that several pieces had to be specially ordered. This store has a truly unique offering. more

Great looking furniture and design . Unbelievable furniture and great service . A truely outstanding additition to Raleigh and surounding area shoppers . The Saleslady was wonderful ,I believe her name was Katie ! Pros: all pros Cons: none more

purchasing a new condo, I was skeptical of the variety and level of service I would find making all my furnishing/design decisions at Porto. The benchmark of hauteur, Porto has covered all the bases, and left me with an elegant, relaxing space that has brought a new enjoyment to coming home at the end of the day. The quality of furniture is unsurpassed in the area, and the value for the lines they offer is sure to steal alot of customers from the old Raleigh standbys that have continued to rip off Triangle citizens for decades. When I make my next home purchase, I will return to Porto with the knowledge that my purchases will be at the forefront of design for the region. Pros: knowledge of products, design services, customer attention more

My visit and shopping experience at Porto surpasses any I've had in Los Angeles, NYC, and Switzerland. The staff really goes above quality customer service to insure. The best yet in the RDU area! -Dell Alann, NYC- more

recently purchased my furniture from this store. Found the shop to have nice furnture at a pretty good price. Unique furniture store with high quality. more

I recently purchased a sofa from Porto for my living room. I found the perfect piece for my space after visiting many other places. The staff there has above average ability in design, more that you will find in most furniture stores. The sales person was well informed and patient. The quality of the furniture is extremely high. There is no made in China junk that looks good for the first year then falls apart. I would highly recommend if you are looking for a place to help create a beautiful and unique space in your home. Park in the deck and take the escalator up...it's much easier. Pros: sales knowledge, unique pieces, quality made Cons: parking more

I've visited PORTO on several occasions. My findings are that this furniture store in north hills offers a very large variety of distinctive furnishings. Lighting and fine art from around the world are offered inside! Prices are very fairly set and quality seems to be high here, plus being in North hills mall gives you an opportunity to get out and visit multiple shops! Pros: Fair pricing, wide variety, friendly staff more