Our garage door was inoperable and stuck half open. I called Mike and he was here within half an hour, tools in hand and ready to work (Mind you, I called on a Sunday (Father's Day) at 7:00pm). When I called I asked what he charged. He explained that he would have to look at it first, but he did give me a range. When he arrived, he analyzed the situation, explained what he would do, and gave me options for solutions, explaining pros and cons of each. Boy, did I appreciate that! My husband and I conferred and let him know. He went to work, and we left him alone. When he was done, he knocked on our door and showed us what he had done. He fixed the problems, and cleaned and greased all necessary parts. He tested it in front of us, and tweaked things he noticed didn't operate the way he expected. He showed us things to look and listen for to make sure the garage door operated properly after he left. Additionally, he made recommendations for our automatic garage door opener, explaining the different types and pros and cons of each. Both my husband and I were impressed with his thorough attention to detail and his willingness to take time to explain things to us. All this, and he was friendly and easy to talk to. I would recommend Mike to anyone who needs garage door repairs.
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