Onsite Technology, INC

As a small business owner (I'm a private practice psychologist), I must wear many hats. One I feel LEAST comfortable wearing is IT manager. Rick Kane and his staff at Onsite Tech provide for me a competent, affordable, adaptable, innovative, on time and honest IT department not only for my small business but also issues I have with my home computers. He has multiple affordable solutions for my problems, and actively helps me plan for the future, such as my future plans of interfacing scheduling programs with PDA devices with considerations towards HIPAA compliance, maintenance of backup systems, and purchasing new computer equipment. A specific example I must relate concerns when I first contacted Rick about his company building me a computer for a camera system I have running. I gave him my price point and specifications, and he told me that I would be better off buying a system not from him but from Dell, and then he designed the system for me (without cost to me), I ordered it and then he set it up for me!! There was nothing in it for him other than doing a good job and having a happy potential customer (achieved on both points). It was that show of selflessness in this age of greed and poor work ethic that told me I found my computer support folks. I can't thank Rick and his staff at Onsite Tech enough for helping me in the past, guiding me in the present and assisting me with my plans for the future. Pros: Service, work ethic, affordability more

We contacted OnSite Technology for our small business network needed some attention and upgrades. A couple of PC's were in of attention as well. 2 professionals arrived and did a full diagnostic of our situation. They got all the PC's on the network, the Internet and all the PC's were printing to network printers. 2 PC's needed upgrades and they ordered the parts and were back to upgrade the PC's in a couple of days. The upgrades were just thing to they needed. Now my office is productive again and I saved money not having to buy PC's. Pros: Ontime, very professional and great people to work with. Cons: Nothing bad to say. more

I needed to buy a new computer and I called Onsite Technology. The owner, Rick Kane, took care of me and gave me a great deal. Once the computer arrived, I called Rick and he troubleshooted with me over the phone. With Rick's help and expertise I had my computer up and running in no time! Couldn't have done it without him. more

When I called On Site Technology the owner Rick Kane was very informative. He helped me over the phone and made sure that my issue was solved. What I really liked was that a few days later he followed up with a phone call. What a professional way to handle business and I felt that he truly cares. more

Excellant customer service, very knowledgeable of the issues. Always willing to help and go the extra mile to satisfy the customer! Highly recommended! more