O'Neill's Transmission & Service

Each time I have dealt with O'Neills I was treated with respect and honesty. All repairs were completed in a timely fashion and I was presented with all options and pricing in an easy to understand fashion. more

good accessment and return time more

Four months after buying our 2008 Acadia, the tranny went out. I called 3 or 4 different tranny places and got somewhat similar price quotes. But what I liked most about Oneils is I could get a warranty & also Tom at the desk was very accommodating, friendly & talked to me like a real person not just an invoice number. He explained everything and gave us a few options. Tranny work can be expensive but I believe you get what you pay for. We left Oneils feeling confident with the quality of work we received & the warranty that backs it up. more

Thank you for your integrity and doing a great job!! more

I always feel as though they do the job correctly. I don't worry about them taking shortcuts because they have always completed my work the right way the first time. They are honest people who will treat you right. more

tom was very polite they did what they said they were going to do and it was quick very happy and satisfied thank you more

I had a blown out torque converter which in consequently burned up my transmission so I called O'Neill's and they gave me options and a recommendation. They got it done very efficiently and always explained to me exactly what they happened and how they are fixing it. They even took me back into the shop to show me the parts that went bad. When my new torque converter failed due to a fluke malfunction, I brought it right back to them and they had it on a hoist within the hour. They even had a rental car for me when they had to keep my truck for a couple days. I have all the confidence in the world that the warranty they provided me with will keep me in good hands and even after it's up, I will still come back to them and recommend them to friends/family. more

They diagnosed the problem and managed to take care of it quickly. They did a good job communicating with me to discuss my options. more

The car is running like a top! We were in and out with our repair in less than 4 days! Thanks for the tip of using 40W oil for a car with 140K+ miles. The repair cost was a lot less than having to purchase a new vehicle. Thank you! more

A1 service, timely, honest, affordable, nice guys I feel comfortable dealing with, so I keep going back. Now I'm bringing my kids' cars there, too. In the interest of an honest review, there is just one tiny thing. The parking lot. It's a tiny thing. more

I've been here twice. The first time, I was told that my van's transmission was in need of repair (and more information about how transmissions work than I will ever remember). It needed several other repairs, and they were willing to work within my available budget to do the most urgent repairs. Because of the age and condition of the vehicle, we decided not to do the repairs, and they were proved right when the transmission failed several months later. Once we replaced that vehicle, I was surprised to find that the newer van felt like it had some transmission issues, as well. I brought it in to be sure. They test drove it and looked for the issues that I had described. I have a warranty, so I was ready to go ahead with repairs. However, they said that my transmission was working fine, told me that some of the things I was experiencing were normal for this particular vehicle's transmission, and that the road conditions, combined with tired that needed to be replaced, were likely responsible for some of the other issues. I would recommend that anyone who has issues with their transmission come to O'Neils. They are honest and competent. more

My car was fixed quickly, and was very impressed with how professional the service was. Oh, and cute guys!! more

They do a great job keeping you informed and giving you options as well as keeping costs low. more

They were very thorough about diagnosis as well as the fix. The communication was excellent and friendly. The job was done when they said it would be. The final price was exactly as the quote. No hidden costs. more

The folks at O'Neils were all very courteous and informative. There may be cheaper places to take your car, but O'Neils has done quality work, doing it right the first time. more

First time to O'Neil's, and had a great experience. Was able to get an appt. when needed right away and everyone I dealt with was super helpful, very kind and informative about what was going on. I also really liked that they took my car out for a drive to see for themselves what was going on and not just taking what I said that was wrong. Will definitely go back if needed. more

Got everything done quick and for a decent price! more

At this point all we have is a bill and a pretty high bill at that. So far my experience has been good but when it comes to repairs I find it best to wait a while before calling the effort a success. However I was impressed with the people and the operation in general. more

Received great service from friendly knowledgeable mechanics. They were very busy but still got my vehicle fixed in a timely matter. more

I’ve only been to O’Neils Transmission once, that being said, my experience there was excellence. They keep me well informed with the issues they found with my vehicle and offered me options. The service was VERY friendly and as long as I live in this area I will use them again. Not their fault but tranny issues are very costly so be ready for that. –Grand Rapids, MI Customer. more