Northeast Factory Direct

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3321 W 140th St
Cleveland, OH 44111

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(216) 820-9198
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Northeast Factory Direct - Cleveland, OH
Northeast Factory Direct - Cleveland, OH
Reviews
( 57 )
( 9 )
( 0 )
( 1 )
( 17 )

Best

They had good communication.

Worst

I ordered kitchen cabinets. Quote was about 8500.00 and after discount, price was about 4300.00. Quality of cabinets is 4000.00 not $8000.00. That's fine. I got what I paid for. B...

Bad Customer Service 10/11/2019

I ordered a piece of furniture and I keep getting told different dates when it will be delivered-they keep changing the delivery dates- and Stacey is one of the RUDEST people that I have ever dealt with. She needs to be retrained or FIRED more
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beware of salesperson- they will assault you 11/25/2015

beware of salesman- insane psychos that will confront you if you dont buy there more
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Northeast Factory Direct 11/15/2013

Northeast Factory Direct is your number one source for furniture, mattresses, pool tables, saunas, kitchen cabinets, grills and more! We are a local, family owned company that was established in 1999. more
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Wonderful Service 1/21/2013

We have bought whole family room sets and bed room sets from Tommy Purdy. They all have been beautiful, comfortable pieces. We tell everyone about Northeast factory direct because we are always pleased with the quality and wonderful service. more
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Could not be happier with the quality 1/10/2013

Have purchased two bedroom sets with mattresses, several couches as well as a tv stand from Tommy. Could not be happier with the quality, comfort and over all style. I always recommend them to all my family and friends. If you need great furniture at an incredible price you need to check out Northeast Factory Direct! more
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Excellent Customer Service 11/12/2012

We purchased a bedroom set and a mattress set from Tommy at Northeast in April of 2010. We've been very happy with it so we decided to go back and purchase our new living room furniture last month. We dealt with Tommy again and he was very helpful. He told us it would be in in two weeks. It was delivered to us in less than 2 weeks and looked wonderful. We have referred many friends and family members to these guys and will continue to. Thanks for a great experience Northeast! more
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Additional information
  • Hours: Sat-Sun 10am-5pm, Mon-Fri 10am-6:30pm
  • Neighborhoods: Jefferson
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